Problem with DW1620 burning

Hi. I haven’t had a reason to use the forum in a while since I reflashed my old Phillips drive to a BenQ DW1620. All has been peachy except for the recent couple of months. I keep getting the following error when burning. I use ONLY Taiyo Yuden TGY02 media. DVD-R. I use the latest version of Nero as well.

Any idea? Is the burner on it’s last leg? It’s been getting worse and worse. I can’t burn anything today without it failing.
Any help is greatly appreciated!

indows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

Recorder: <BENQ DVD DD DW1620> Version: B7V9 - HA 1 TA 1 -
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <BENQ DVD-ROM 16X >Version: TANE - HA 1 TA 0 - 7.5.7.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD-ROM 16X atapi Port 0 ID 0 DMA: On
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 0 ID 1 DMA: On
DiskPeripheral : Maxtor 7L300S0 iaStor Port 1 ID 0 DMA: On
DiskPeripheral : WDC WD5000AAKS-00TMA0 iaStor Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
BENQ DVD-ROM 16X D: CDRom0
BENQ DVD DD DW1620 E: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2046MB (2095196kB)
Free physical memory: 1490MB (1525868kB)
Memory in use : 27 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.8.2007
UDF/ISO compilation
6:30:23 PM #1 Text 0 File SCSIPassThrough.cpp, Line 583
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

6:30:24 PM #2 Phase 112 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation started

6:30:24 PM #3 Phase 114 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation completed (no file modified)

6:30:24 PM #4 Text 0 File Isodoc.cpp, Line 6508
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

6:30:24 PM #5 Phase 111 File dlgbrnst.cpp, Line 1746
DVD-Video files sorted

6:30:24 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3313
First writeable address = 0 (0x00000000)

6:30:24 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3313
First writeable address = 0 (0x00000000)

6:30:24 PM #8 Text 0 File Burncd.cpp, Line 3435
Turn on Disc-At-Once, using DVD media

6:30:24 PM #9 Text 0 File DlgWaitCD.cpp, Line 301
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1815119 (403:21.44, 3545MB)

6:30:24 PM #10 Text 0 File DlgWaitCD.cpp, Line 313
Write in overburning mode: NO (enabled: CD)

6:30:24 PM #11 Text 0 File DlgWaitCD.cpp, Line 2863
Recorder: BENQ DVD DD DW1620, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193

6:30:24 PM #12 Text 0 File DlgWaitCD.cpp, Line 485
>>> Protocol of DlgWaitCD activities: <<<
=========================================

6:30:24 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 820
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1815120 (1815120) = #1815120/403:21.45
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1815120 blocks [Main]
--------------------------------------------------------------

6:30:24 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1033
Prepare recorder [BENQ DVD DD DW1620] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3717365760, ISRC “”
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 1815120 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1815120 | 0 | 0x00
1815120 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

6:30:25 PM #15 Text 0 File SCSIPassThrough.cpp, Line 41
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

6:30:25 PM #16 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started

6:30:25 PM #17 Text 0 File Burncd.cpp, Line 4262
Cache writing successful.

6:30:25 PM #18 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed

6:30:25 PM #19 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 2.4x (3,324 KB/s)

6:30:25 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2730
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

6:30:25 PM #21 Text 0 File DVDR.cpp, Line 3026
Recording mode: Sequential Recording Mode

6:30:25 PM #22 Text 0 File DVDR.cpp, Line 3182
Start write address at LBA 0
DVD high compatibility mode: Yes

6:30:25 PM #23 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

6:30:59 PM #24 SPTI -1135 File SCSIPassThrough.cpp, Line 293
E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
Buffer x0645c200: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

6:30:59 PM #25 CDR -1135 File Writer.cpp, Line 278
Write error
E: BENQ DVD DD DW1620

6:30:59 PM #26 Text 0 File DVDR.cpp, Line 3402
EndDAO: Last written address was -1

6:30:59 PM #27 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 2.4x (3,324 KB/s)

6:30:59 PM #28 Text 0 File Cdrdrv.cpp, Line 10459
DriveLocker: UnLockVolume completed

6:30:59 PM #29 Text 0 File SCSIPassThrough.cpp, Line 583
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
File ‘Drivers\ADPU160M.SYS’: Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.28a, size=20640 bytes, created 8/1/2006 3:48:00 PM (Prassi/Veritas driver for win 2K)
File ‘Drivers\InCDfs.SYS’: Ver=5, 5, 0, 5, size=102912 bytes, created 7/25/2006 3:51:56 PM (InCD4 driver for win NT/2K/XP)
File ‘Drivers\InCDpass.SYS’: Ver=5, 5, 0, 5, size=31488 bytes, created 7/25/2006 3:52:46 PM (InCD4 driver for win NT/2K/XP)
File ‘Drivers\InCDrec.SYS’: Ver=5, 5, 0, 5, size=10624 bytes, created 7/25/2006 3:52:08 PM (InCD4 driver for win NT/2K/XP)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Sorry to hear about your problem [I]ladysman.[/I] :sad:

I know TYG02 is regarded as good media (when genuine) but can you please for a change try some burns with plus media?
Use ImgBurn for burning ISO’s.

Reflashing drive with B7W9 can also be useful.

DW1620 drives can behave strange sometime without any special reason, I know. :wink: Welcome with your first post btw.

Thanks a lot for the reply. I will try and update the firmware tonight.

IMGburn also has the same issue so I’m thinking it isn’t software related but I guess it could be.

I will check out that thread as well. Mine is an OEM drive so not sure I can flash it with w9?

OEM will not stop you from flashing. You could also try a burn with CloneDVD (trial for free) and rule out some problem with Nero.

Given the age and the huge problems many of us had with the 1620, it may just be time for replacement. The good news is that newer drives are cheap and most are better.

Ok, thanks again for the info guys/gals. I will flash it tonight. Then if it still has issues I may turn on the WOPC that was recommended in another thread as well.

I will try AnyDVD if I need to as well. I thought I read somewhere that Nero and ANYDVD don’t play well together on the same machine?

And yes, drives are cheap so I’m not really that worried. I have been doing reading on the forum and the pioneer sounds good. All I use this drive for is burning. I do NOT read with it at all. Is the pioneer 112D a good burner drive? If not, what is recommended?

Thanks again and appreciate the welcome. :wink:

I have seen no trouble with AnyDVD, CloneDVD and Nero on multiple machines. Nero and Roxio is another matter.

Keep in mind, AnyDVD is not a burning program so it probably won’t help your problem. CloneDVD will allow you to see if there is a problem related to Nero or if it has to do with media or the BenQ.

Well, I have figured something out. It’s weird but I know how to get it to work everytime now.

If I first try and burn a movie using nero it doesn’t work.
If I use DVD Shrink to burn (even though it was already shrunk) it works.
If I then use Nero without shrink it works fine.

weird. Just though I would give an update to see if anyone had any thoughts?

Have a safe holiday everyone! :slight_smile:

Problem seems to be in Nero. Possibly a reinstall?

I have a couple of BenQDW1620 that have problems with TYG02 media so dont feel alone. I usually just use + media anyway so it really doesnt effect me, but I would try what the others said, it can’t hurt.:iagree:

I have done that already doing the steps I have seen here to get Nero completely off. Same thing.

One thing I have noticed is that this media had no problems until the recent months so either I had a bad batch (hard to believe) or they changed something?

As far as the -/+ debate, I thought -'s were better for standalone DVD players? This is why I was using them.

Thought I would give an update. Newegg had the 112D pioneer for $28.99 a couple of weeks ago with free shipping (and no tax for me) so really I couldn’t pass it up. I can say, I can’t be happier. Burns discs without issues now. No more headaches! Plus, I can feel good that I can burn these TYG02 discs faster without sacrificing quality. I’m happy.

I put the old 1620 drive in another machine and it acts up sometimes…but now it has a DVD burner. ha-ha.

Thanks again,
ladysman