Its my first ever visit to this forum. I found it via google and I appreciate the work undertaken by all you freaks!
I am stuck with a typical problem. I own a ‘BENQ DVD DC DW 1680’ DVD-RW optical device. It read and writes CDs very well, it can also read and writes single layer DVDs well but it doesn’t always read Dual layer disks(8.4 GB).
I have got this device as a replacement of my previous one by the same make. It had the same problem and I got it replaced in the warranty period. It was working fine. Now today, after quite a few months I needed to use a Dual layer DVD, it failed.
I have both windows XP and Linux installed on my system. The disk ran well in the second attempt on Linux. Without ejecting the DVD, I restarted the system into Windows mode and the DVD was running. But again after sometime, its not reading. I am fed up with this problem. Whats the issue? Can someone help?
I have Nero 6 and powerDVD 6 installed. Both full versions. The problem is with all the dual layer disks, I have check those disks on different systems, they’re working there.
I am attaching ‘infotool.txt’ file for your reference.
Please help. Its urgent.
Thanks and Regards,