I have just bought an Acer CRW 1610A but it’s not working properly. When my computer starts, I see quickly that BIOS detects IDE secondary as 16X10, but in Windows (I’m using Windows 2000), the icon of the CD-ROM is there (besides the DVD player’s one), but it’s not reading any CD, nor writing. There was a floppy in the package labelled “CD-ReWriter DEVICE DRIVER”, I ran the setup (though I think it was just meant for DOS environment), but still it’s the same. So I went to Acer website support, upgrade the firmware, but again no result.
For writing I use Easy CD creator 5.02c, I get a message displaying “There are no supported CD-Recorders”. With Nero, my writer is identified but when I launch a writing it says “Insert a CD”, though it’s already inserted !
I don’t know what to do now, please help me!