Problem playing discs

Hi, I have recently bought a Panasonic DMR-EX769 DVD recorder and I am struggling to make it play any discs of any type. I have tried normal pre recorded DVDs, other DVD-R discs and normal audio CDs. Every time it says on the display “no disc” and I wonder if there may be a problem with the reader. Please can you help at all ?

Well if it won’t even recognise bought DVDs then yes something is fundamentally wrong.

Sounds like a faulty machine to me.

Ask the shop and see what they say.