Problem opening dvd fab express/gold

i have dvd fab express, when i try and open it, i get a message saying dvd fab express has enountered a problem and has to close. never had this before, when i clik on details it says
It says Crash Report at top and under that it says crash dump, dmp file, size 140mb

under that it says crash dump and under that: MDMPҤd

please help me on this. i havent had this problem, and its frustrating i cant backup my movies

this is a full version ive had for 2 years

I don’t know why this is happening. I just got this too.