Well, I just received my NEC-7170A DVD Burner from Newegg. It was an OEM product so no software included. I have a DELL 8400 desktop. The problem I am experiencing is that once I install the NEC and turn on the computer, it tells me that I’m missing driver 5. I understand since I removed my Phillips Dvd Burner that came with my Dell. At this point I don’t know what I should do? I was told this was a plug and play since I already have Clone DVD and Anydvd.
Do I need to download a new driver? If so where do I get it? I tried looking for it and am unsuccessful. Newegg was no help at all since they do not have a tech department.
Thanks for all your help!