Problem Installing DVD Burner

vbimport

#1

I recently installed an internal Memorex DVD burner, model: DVD ±RAM 510L V1.
My problem is that it won’t install properly. Every time I start the comp., the new hardware wizard comes up, tries to install, then tells me it couldn’t be installed.

Memorex tells me they don’t supply install discs, but they did give me a list of the drivers it uses, all of which I have in my WIN\SYS32\DRIVERS folder.
They also said the problem must be with windows, but I haven’t had trouble with anything else.

The drive shows in Explorer as a CD Drive, but Device Manager listing reports “The drivers for this device are not installed. (Code 28)”.

My comp is a Presario 6325CL, running XP SP2 Home.

Any help is appreciated, Thanks in advance!

Bill


#2

http://support.microsoft.com/kb/310123


#3

delete the ide that has the burner attached to (in device mannager)
then restart


#4

OT: thanks chef, just bookmarked that :wink:


#5

Thanks for the info, I found a driver install package at DriverGuide.com that seems to have done the trick.