I wrote Panasonic support about the above problem and was advised to try a reset. I did as instructed and on powering up, the unit went into the recovery mode for about a minute then normal video for about five seconds and then totally blank. There is no indication from the front panel with only HDD light remaining on. There is no response from the remote either. If I unplug the unit for a few minutes, it repeats the above sequence. The unit is now totally DEAD. I have since written to Panasonic again and await their response.
This was their last response.
Dear MR CHEN
Thank you for your inquiry. Please follow these steps to Reset the
- Unit power must be ON and unit must be in STOP mode.
- Press and hold [CH UP] and [CH DOWN] ON THE UNIT for over five seconds. The unit will turn off.
- Press [DVD POWER] to turn the unit on.
If the problem still occurs the product will require repair at our Panasonic Digital Service Center
410 B Airport Road
Elgin, IL 60123
Before sending your product to be serviced, please contact the Panasonic Customer Call Center at (800) 211-7262. The hours of operation are
Fri.9AM to 9PM and Sat.- Sun.10AM to 7PM Eastern Standard Time. A representative will be available to assist you with the estimated cost of repair, and shipping instructions.
We hope this information is helpful to you.
Panasonic Consumer Support