Problem burning

I have been burning movies, music and data for a while now I recently ran into a problem I can’t figure out and would appreciate some help. I have read a bunch of the other posts listing some of the same problems and have not been able to find the solution. Posted below is my Nero log for the most recent failed attempt. I have other logs showing a lower percentage of memory usage so I know that’s not the issue.

I do have a concern for #24. I have done a firmware update but I need to know if this line means that my burner has had it.

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.2.3.3
Internal Version: 7, 2, 3, 3
(Nero Express)
Recorder: <PLEXTOR DVDR PX-716AL> Version: 1.02 - HA 1 TA 3 - 7.2.3.3
Adapter driver: <IDE> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <Lite-On LTN486 48x Max >Version: YD01 - HA 1 TA 0 - 7.2.3.3
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1200JB-00GVA0 nvata Port 0 ID 1 DMA: Off
CdRomPeripheral : Lite-On LTN486 48x Max nvata Port 0 ID 2 DMA: Off
CdRomPeripheral : PLEXTOR DVDR PX-716AL nvata Port 0 ID 3 DMA: Off
DiskPeripheral : Maxtor 6B250S0 nvata Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
Lite-On LTN486 48x Max D: CDRom0
PLEXTOR DVDR PX-716AL E: CDRom3

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1048048kB)
Free physical memory: 466MB (477812kB)
Memory in use : 54 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

17.6.2007
Burn DVD Image
11:04:57 AM #1 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 81920KB of Memory

11:04:57 AM #2 Text 0 File Reader.cpp, Line 124
Reader running

11:04:57 AM #3 Text 0 File Writer.cpp, Line 113
Writer E: PLEXTOR DVDR PX-716AL running

11:04:57 AM #4 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media

11:04:57 AM #5 Text 0 File DlgWaitCD.cpp, Line 290
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2063330 (458:31.05, 4029MB)

11:04:57 AM #6 Text 0 File DlgWaitCD.cpp, Line 302
Write in overburning mode: NO (enabled: CD)

11:04:57 AM #7 Text 0 File DlgWaitCD.cpp, Line 2733
Recorder: PLEXTOR DVDR PX-716AL, Media type: DVD+RW
Disc Manufacturer ID: , Media Type ID: , Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0

11:04:57 AM #8 Text 0 File DlgWaitCD.cpp, Line 474
>>> Protocol of DlgWaitCD activities: <<<

11:04:57 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 2063331 (2063331) = #2063331/458:31.6
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2063331 blocks [E: PLEXTOR DVDR PX-716AL]

11:04:57 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: PLEXTOR DVDR PX-716AL] for write in CUE-sheet-DAO
DAO infos:

MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4225701888, ISRC “”
DAO layout:

Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2063331 | lead-out | 1 | 0x41 | 0x00

11:04:57 AM #11 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:04:57 AM #12 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started

11:04:57 AM #13 Text 0 File Burncd.cpp, Line 4231
Cache writing successful.

11:04:57 AM #14 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed

11:04:57 AM #15 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 4x (5,540 KB/s)

11:04:57 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

11:04:57 AM #17 Text 0 File Cdrdrv.cpp, Line 8995
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-ROM (0), Part Version: 0.9x (0)
Disc Size: 120 mm, Maximum Rate: 2,52 Mbps (0 h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: ?
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 0 h (?)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Media Specific [16…63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

11:04:57 AM #18 Text 0 File DVDR.cpp, Line 6280
Drive: PLEXTOR DVDR PX-716AL
Book Type request [PX]: DVD-ROM
Book Type setting not supported for the loaded disc type

11:04:57 AM #19 Text 0 File DVDPlusRW.cpp, Line 650
Start write address at LBA 0
DVD high compatibility mode: Yes

11:05:24 AM #20 SPTI -1039 File SCSIPassThrough.cpp, Line 291
E: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1039)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 09 02
Buffer x04bc0000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

11:05:24 AM #21 CDR -1039 File Writer.cpp, Line 302
Focus or tracking error
E: PLEXTOR DVDR PX-716AL

11:05:24 AM #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:05:24 AM #23 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

11:05:24 AM #24 Text 0 File DVDPlusRW.cpp, Line 875
Media-Format will be stopped after burning

11:05:24 AM #25 Phase 127 File dlgbrnst.cpp, Line 1730
Generating DVD high compatibility borders

11:05:52 AM #26 Text 0 File DVDR.cpp, Line 6280
Drive: PLEXTOR DVDR PX-716AL
Book Type request [PX]: DVD+R
Book Type setting not supported for the loaded disc type

11:05:52 AM #27 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 4x (5,540 KB/s)

Existing drivers:
File ‘Drivers\ASPI32.SYS’: Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

From the log file I can see that DMA is disabled. Try to enable it :slight_smile:

I have checked my hard drives and DMA is on wherever available. There is no DMA setting for the DVD burner. Take a look and see if I am missing something.

Here is my device manager. There are three listings under IDE ATA/ATAPI controllers but I only have three hard drives so I don’t know if this means anything.

Here are screens of the first one listed.

Here is the second one listed.

And the third. The only other option available on the Primary Channel instead of Serial ATA Generation is IPO.

I was burning just fine and suddenly now I have nothing. I have not made any changes to my system between the time that I could burn and the time when I couldn’t.

It could be that nvidia IDE drivers cause problems. I suggest to remove these (IDE only) nvidia drivers and let Windows reinstall standard Microsoft IDE drivers. These works in most of systems :slight_smile:

Alright, maybe I’ll give that a shot. I guess I just don’t understand why all of a sudden the drivers could be bad.

My first post should be referencing line# 21, not 24. Make any difference?

Whilst this thread refers to LG drives it still might be helpful.

Thanks for the post, I may have to give that a shot.