Problem burning dual layer dvd

I recently bought Verbatim Dual-layer blank disks (8X MKM003) and i have trouble burning them with my NEC ND-3550A.
Well, in fact, i can burn them, but when i try to play the movie on it, the video is laggy.
I tested the disk with Nero DiskSpeed 4 and i have bad results:

_NEC DVD_RW ND-3550A
Firmware: 1.07 (<- last version btw, i checked)
Disk: DVD+R DL (MKM 003)
Speed: 5 X
PI errors
Maximum: 1229
average: 246.81
Total: 7378676
PI failures
Maximum: 49
average: 0.56
Total: 135017
PO failures: n/a
Jitter: n/a

This seems well beyond the recommended values.
I burned this disk at 2.4x, when i try higher speeds, the disk is faulty.
My burner also has problems recognizing the DL disks. Sometimes i have to open/close the tray 3 or 4 times…
I dont know if the problem comes from the disk or from my burner ?!

I tested another disk:

_NEC DVD_RW ND-3550A
Firmware: 1.07
Disk: DVD+R DL (MKM 003)
Speed: 5 X
PI errors
Maximum: 2035
average: 270.17
Total: 8795553
PI failures
Maximum: 95
average: 0.49
Total: 128226
PO failures: n/a
Jitter: n/a

bump ? anyone ?

What program do you use to burn?

ImgBurn.
I tried with Nero 8 but it couldnt finish the burning. Here is the log:

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.3.6.0
Internal Version: 8, 3, 6, 0

Recorder:             <_NEC DVD_RW ND-3550A>    Version: 1.07 - HA 1 TA 0 - 8.3.6.0
 Adapter driver:      <IDE>                     HA 1
 Drive buffer  :      2048kB
 Bus Type      :      default
CD-ROM:               <_NEC     DVD_RW ND-3550A >Version: 1.07 - HA 1 TA 0 - 8.3.6.0
 Adapter driver:      <IDE>                     HA 1

=== Scsi-Device-Map ===
CdRomPeripheral      : _NEC DVD_RW ND-3550A             atapi Port 0 ID 0  DMA: On 
DiskPeripheral       : SAMSUNG SP2504C                  atapi Port 3 ID 0  DMA: On 

=== CDRom-Device-Map ===
_NEC DVD_RW ND-3550A       D:   CdRom0
=======================

AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
BUFE           : 0
Physical memory     : 1023MB (1048044kB)
Free physical memory: 577MB (591528kB)
Memory in use       : 43 %
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 

22.7.2009
Compilation UDF
12:41:22	#1 Text 0 File SCSIPTICommands.cpp, Line 450
	LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
	
12:41:22	#2 Text 0 File Isodoc.cpp, Line 6713
	UDF document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate                : FALSE
	Write                   : TRUE
	Finalize CD             : TRUE
	Multisession            : FALSE
	Burning mode            : DAO
	Mode                    : 1
	UDF Mode                : pure
	UDF Options             : automatic
	UDF Revision            : 1.02
	UDF Partition Type      : physical
	
12:41:23	#3 Text 0 File Burncd.cpp, Line 3568
	Turn on Disc-At-Once, using DVD media
	
12:41:23	#4 Text 0 File FilesystemSettingsValidator.cpp, Line 142
	FS Settings: using validator 'CUDFSettingsValidatorDVD'
	ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical'
	Changing UDF revision from '1.02' to '1.02'
	
12:41:23	#5 Text 0 File DlgWaitCD.cpp, Line 311
	Last possible write address on media:  4173823 (927:30.73, 8151MB)
	Last address to be written:            4168431 (926:19.06, 8141MB)
	
12:41:23	#6 Text 0 File DlgWaitCD.cpp, Line 323
	Write in overburning mode: NO (enabled: CD)
	
12:41:23	#7 Text 0 File DlgWaitCD.cpp, Line 2948
	Recorder: _NEC DVD_RW ND-3550A, Media type: DVD+R DL
	
12:41:23	#8 Text 0 File DlgWaitCD.cpp, Line 497
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
	
12:41:23	#9 Text 0 File ThreadedTransferInterface.cpp, Line 754
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
	    2 indices, index0 (150) not provided
	    original disc pos #0 + 4168432 (4168432) = #4168432/926:19.7
	    relocatable, disc pos for caching/writing not required/ required
	    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4168432 blocks [D: _NEC DVD_RW ND-3550A]
	--------------------------------------------------------------
	
12:41:23	#10 Text 0 File ThreadedTransferInterface.cpp, Line 956
	Prepare [D: _NEC DVD_RW ND-3550A] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:                                  Idx 0         Idx 1      Next Trk
	   1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    8536948736, ISRC ""
	DAO layout:
	===========
	 ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
	        0 |  lead-in |   0 |    0x41 |        0 |        0 | 0x00
	        0 |        1 |   0 |    0x41 |        0 |        0 | 0x00
	        0 |        1 |   1 |    0x41 |  4168432 |        0 | 0x00
	  4168432 | lead-out |   1 |    0x41 |        0 |        0 | 0x00
	
12:41:23	#11 Text 0 File SCSIPTICommands.cpp, Line 240
	SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
	
12:41:23	#12 Text 0 File Burncd.cpp, Line 4359
	Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
	
12:41:23	#13 Phase 24 File dlgbrnst.cpp, Line 1767
	Caching of files started
	
12:41:23	#14 Text 0 File Burncd.cpp, Line 4481
	Cache writing successful.
	
12:41:23	#15 Phase 25 File dlgbrnst.cpp, Line 1767
	Caching of files completed
	
12:41:23	#16 Phase 36 File dlgbrnst.cpp, Line 1767
	Burn process started at 4x (5Â 540 Ko/s)
	
12:41:23	#17 Text 0 File ThreadedTransferInterface.cpp, Line 2673
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
	
12:41:23	#18 Text 0 File DVDPlusDualLayer.cpp, Line 580
	Disc finalized, LBA total Image size: 4168432 (8141MB), Last LBA L0: 2084223 (4070MB)
	
12:41:53	#19 SPTI -1066 File SCSIPassThrough.cpp, Line 214
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
	CDB Data:   0xAD 00 00 00 00 00 00 21 08 04 00 00 
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x24
	Sense Qual: 0x00
	Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07 
	Buffer x0669f700: Len x804
	
12:41:53	#20 Text 0 File DVDPlusDualLayer.cpp, Line 745
	L0 Data Zone Capacity set to 2084224 (1FCD80h, 4070MB) -> OK, confirmed setting
	
12:41:53	#21 CDR -1205 File DVDPlusDualLayer.cpp, Line 772
	Burning Layer 1
	
12:41:53	#22 Text 0 File DVDPlusDualLayer.cpp, Line 782
	Start writing layer 1 at address 0 (0h)
	Recording mode: unknown Recording Mode
	
12:41:53	#23 SPTI -1066 File SCSIPassThrough.cpp, Line 214
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
	CDB Data:   0xAD 00 00 00 00 00 00 00 08 04 00 00 
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x24
	Sense Qual: 0x00
	Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07 
	Buffer x0669f8c0: Len x804
	
12:41:53	#24 Text 0 File DVDR.cpp, Line 6923
	Drive: _NEC     DVD_RW ND-3550A 
	Book Type request [NEC]: DVD-ROM, write to RAM
	select Book Type setting from RAM
	Changing the Book Type was finished successfully, return code 0
	
12:41:53	#25 CDR -1207 File DVDR.cpp, Line 6627
	Book Type automatically set to: DVD-ROM
	
12:41:53	#26 Text 0 File DVDPlusRW.cpp, Line 675
	Start write address at LBA 0
	DVD high compatibility mode: Yes
	
12:41:53	#27 Text 0 File ThreadedTransfer.cpp, Line 269
	Pipe memory size 83836800
	
12:54:25	#28 CDR -1206 File DVDPlusDualLayer.cpp, Line 2113
	Burning Layer 2
	
12:54:25	#29 Text 0 File DVDPlusDualLayer.cpp, Line 2122
	Perform layer 1 to 2 jump before writing at address 2084224 (1FCD80h)
	
12:57:16	#30 SPTI -1093 File SCSIPassThrough.cpp, Line 214
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1093)
	CDB Data:   0x2A 00 00 24 07 00 00 00 20 00 00 00 
	Sense Key:  0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x02
	Sense Qual: 0x00
	Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 02 
	Buffer x0a2deac0: Len x10000
	0x20 E0 FE C3 3F D2 B2 60 90 4F 50 91 20 FE FE 1A 
	0x3D 02 1A 18 AF 91 03 07 6E 03 38 0E 25 B4 16 CF 
	0xE4 48 FE 5F C8 7F 1A 46 E0 3C 71 CB CF 78 F0 DE 
	
12:57:16	#31 CDR -1093 File Writer.cpp, Line 306
	No seek complete
	D: _NEC DVD_RW ND-3550A
	
12:57:17	#32 SPTI -1135 File SCSIPassThrough.cpp, Line 214
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
	CDB Data:   0x5B 01 01 00 00 01 00 00 00 00 00 00 
	Sense Key:  0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x0C
	Sense Qual: 0x00
	Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 0C 
	
12:57:17	#33 SPTI -1176 File SCSIPassThrough.cpp, Line 214
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176)
	CDB Data:   0x5B 01 05 00 00 00 00 00 00 00 00 00 
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x72
	Sense Qual: 0x03
	Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 72 03 
	
12:57:17	#34 Text 0 File DVDPlusRW.cpp, Line 943
	EndDAO: Last written address 2361088
	
12:57:17	#35 Text 0 File DVDR.cpp, Line 6923
	Drive: _NEC     DVD_RW ND-3550A 
	Book Type request [NEC]: DVD-ROM, write to RAM
	select Book Type setting from RAM
	Changing the Book Type was finished successfully, return code 0
	
12:57:17	#36 CDR -1176 File WriterStatus.cpp, Line 292
	Session fixation error
	D: _NEC DVD_RW ND-3550A
	
12:57:17	#37 TRANSFER -24 File WriterStatus.cpp, Line 292
	Could not perform end of Disc-at-once
	
12:57:17	#38 Phase 38 File dlgbrnst.cpp, Line 1767
	Burn process failed at 4x (5Â 540 Ko/s)
	
12:57:17	#39 Text 0 File SCSIPTICommands.cpp, Line 287
	SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
	
12:57:21	#40 Text 0 File Cdrdrv.cpp, Line 11450
	DriveLocker: UnLockVolume completed
	
12:57:21	#41 Text 0 File SCSIPTICommands.cpp, Line 450
	UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
	

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Where’s the ImgBurn log?

I didn’t saved the ImgBurn burn log, but everything was OK…
Except for the “verify” part, i always have to reopen the tray several times before the burner recognize the disk.

ImgBurn / Help / ImgBurn Logs.

Thanks.

I 17:27:35 ImgBurn Version 2.4.4.0 started!
I 17:27:35 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)
I 17:27:35 Total Physical Memory: 1Â 048Â 044 KB  -  Available: 473Â 172 KB
I 17:27:35 Initialising SPTI...
I 17:27:35 Searching for SCSI / ATAPI devices...
I 17:27:44 Found 1 DVD±RW!
I 17:32:11 Operation Started!
I 17:32:11 Building Image Tree...
I 17:32:11 Checking Directory Depth...
I 17:32:11 Calculating Totals...
I 17:32:11 Preparing Image...
I 17:33:49 Using Layer Break LBA: 1931744 (VTS_03, PGC: 1, Chapter: 6, Cell: 6, Vob/Cell ID: 1/6, Time: 00:59:54, SPLIP: No)
I 17:33:49 Checking Path Length...
I 17:33:49 Contents: 43 Files, 2 Folders
I 17:33:49 Content Type: DVD Video
I 17:33:49 File System(s): ISO9660, UDF (1.02)
I 17:33:49 Volume Label: DVD
I 17:33:49 IFO/BUP 32K Padding: Enabled
I 17:33:49 Region Code: 1; 2; 3; 4; 5; 6
I 17:33:49 TV System: PAL
I 17:33:49 Size: 7Â 838Â 173Â 184 bytes
I 17:33:49 Sectors: 3Â 827Â 233
I 17:33:49 Image Size: 7Â 838Â 826Â 496 bytes
I 17:33:49 Image Sectors: 3Â 827Â 552
I 17:33:49 Operation Successfully Completed! - Duration: 00:01:37
I 17:34:16 Operation Started!
I 17:34:17 Building Image Tree...
I 17:34:17 Checking Directory Depth...
I 17:34:17 Calculating Totals...
I 17:34:17 Preparing Image...
I 17:34:24 Using Layer Break LBA: 1931744 (VTS_03, PGC: 1, Chapter: 6, Cell: 6, Vob/Cell ID: 1/6, Time: 00:59:54, SPLIP: No)
I 17:34:24 Checking Path Length...
I 17:34:24 Contents: 43 Files, 2 Folders
I 17:34:24 Content Type: DVD Video
I 17:34:24 File System(s): ISO9660, UDF (1.02)
I 17:34:24 Volume Label: DVD
I 17:34:24 IFO/BUP 32K Padding: Enabled
I 17:34:24 Region Code: 1; 2; 3; 4; 5; 6
I 17:34:24 TV System: PAL
I 17:34:24 Size: 7Â 838Â 173Â 184 bytes
I 17:34:24 Sectors: 3Â 827Â 233
I 17:34:24 Image Size: 7Â 838Â 826Â 496 bytes
I 17:34:24 Image Sectors: 3Â 827Â 552
I 17:34:39 Operation Successfully Completed! - Duration: 00:00:22
I 17:34:39 Operation Started!
I 17:34:39 Source File: -==/\/[BUILD IMAGE]\/\==-
I 17:34:39 Source File Sectors: 3Â 827Â 552 (MODE1/2048)
I 17:34:39 Source File Size: 7Â 838Â 826Â 496 bytes
I 17:34:39 Source File Volume Identifier: DVD
I 17:34:39 Source File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 17:34:39 Source File Implementation Identifier: ImgBurn
I 17:34:39 Source File File System(s): ISO9660; UDF (1.02)
I 17:34:39 Destination Device: [0:0:0] _NEC DVD_RW ND-3550A 1.07 (D:) (ATA)
I 17:34:39 Destination Media Type: DVD+R DL (Disc ID: MKM-003-00) (Speeds: 2,4x; 4x; 6x; 8x)
I 17:34:39 Destination Media Sectors: 4Â 173Â 824
I 17:34:39 Write Mode: DVD
I 17:34:39 Write Type: DAO
I 17:34:39 Write Speed: 2,4x
I 17:34:39 Link Size: Auto
I 17:34:39 Lock Volume: Yes
I 17:34:39 Test Mode: No
I 17:34:39 OPC: No
I 17:34:39 BURN-Proof: Enabled
I 17:34:39 Book Type Setting: DVD-ROM
I 17:34:39 Optimal L0 Data Zone Capacity: 1Â 931Â 744
I 17:34:39 Optimal L0 Data Zone Method: IFO Cell Boundary, 'SPLIP' Flag Not Set
I 17:35:05 Set L0 Data Zone Capacity Succeeded!
I 17:35:36 Filling Buffer... (40 MB)
I 17:35:38 Writing LeadIn...
I 17:35:40 Writing Session 1 of 1... (1 Track, LBA: 0 - 3827551)
I 17:35:40 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 3827551)
I 17:35:40 Writing Layer 0... (LBA: 0 - 1931743)
I 17:54:56 Writing Layer 1... (LBA: 1931744 - 3827551)
I 18:14:23 Synchronising Cache...
I 18:14:24 Closing Track...
I 18:14:48 Finalising Disc...
I 18:16:02 Exporting Graph Data...
I 18:16:02 Graph Data File: C:\Documents and Settings\a\Application Data\ImgBurn\Graph Data Files\_NEC_DVD_RW_ND-3550A_1.07_MERCREDI-22-JUILLET-2009_17-34_MKM-003-00_2,4x.ibg
I 18:16:02 Export Successfully Completed!
I 18:16:02 Operation Successfully Completed! - Duration: 00:41:22
I 18:16:02 Average Write Rate: 3Â 295 KB/s (2.4x) - Maximum Write Rate: 3Â 492 KB/s (2.5x)
I 18:16:02 Cycling Tray before Verify...
W 18:16:29 Waiting for device to become ready...
I 18:21:06 Device Ready!
I 18:21:08 Operation Started!
I 18:21:08 Source Device: [0:0:0] _NEC DVD_RW ND-3550A 1.07 (D:) (ATA)
I 18:21:08 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: MKM-003-00) (Speeds: 2,4x; 4x; 6x; 8x)
I 18:21:08 Image File: -==/\/[BUILD IMAGE]\/\==-
I 18:21:08 Image File Sectors: 3Â 827Â 552 (MODE1/2048)
I 18:21:08 Image File Size: 7Â 838Â 826Â 496 bytes
I 18:21:08 Image File Volume Identifier: DVD
I 18:21:08 Image File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 18:21:08 Image File Implementation Identifier: ImgBurn
I 18:21:08 Image File File System(s): ISO9660; UDF (1.02)
I 18:21:08 Read Speed (Data/Audio): MAX / MAX
I 18:21:08 Verifying Session 1 of 1... (1 Track, LBA: 0 - 3827551)
I 18:21:08 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 3827551)
I 18:21:08 Verifying Layer 0... (LBA: 0 - 1931743)
I 18:36:59 Verifying Layer 1... (LBA: 1931744 - 3827551)
I 18:46:15 Exporting Graph Data...
I 18:46:15 Graph Data File: C:\Documents and Settings\a\Application Data\ImgBurn\Graph Data Files\_NEC_DVD_RW_ND-3550A_1.07_MERCREDI-22-JUILLET-2009_17-34_MKM-003-00_2,4x.ibg
I 18:46:15 Export Successfully Completed!
I 18:46:15 Operation Successfully Completed! - Duration: 00:25:06
I 18:46:15 Average Verify Rate: 5Â 083 KB/s (3.7x) - Maximum Verify Rate: 9Â 741 KB/s (7.0x)
I 18:46:31 Close Request Acknowledged
I 18:46:31 Closing Down...
I 18:46:31 Shutting down SPTI...
I 18:46:31 ImgBurn closed!

That log shows that burn & verify completed.

I know that.

“I burned this disk at 2.4x, when i try higher speeds, the disk is faulty.”

"_NEC DVD_RW ND-3550A
Firmware: 1.07 (<- last version btw, i checked)
Disk: DVD+R DL (MKM 003)
Speed: 5 X
PI errors
Maximum: 1229
average: 246.81
Total: 7378676
PI failures
Maximum: 49
average: 0.56
Total: 135017
PO failures: n/a
Jitter: n/a

This seems well beyond the recommended values."

Nope, your burner is outdated for this media…
Grab an firmware update and post a useful log.

I already updated the firmware. I have the last version (1.07).

http://support.necam.com/Optical/downloads/FlashFirmware/
ND-3550A FW 1.07

You have tried @4X & it does not work for you?

At 4x, the files on the disk were corrupted.

Had my problems too. Just because they’re Verbatim may not be the solution. The LG player I had for 3 months before it crapped out was very finicky. Buy the 95311 Blue label Made in Singapore Verbatims. They work. Ordered them from Newegg and was a bit leary when they shipped me blue label instead of Orange. They’re more expensive, but I use them for “special” media.

I have 15 DL disks left, i’d rather find a way to use them than throw them… I think i will buy a more recent burner.

Good call.

What drive should i buy ? any suggestion ?

Try a Samsung burner from Newegg or somewhere. I have 2 and they come with an automatic firmware update program. One is 3 years old and I’ve no complaints. Stick with prime dvd media for compatible playback.:clap: