Printing problems

I am using disketch disc label software plus to create labels. I cannot print directly on the disk. I have an Epson printer Artisan 730. Every time I sent my label to the printer,it rejected it. But the label can print on regular paper in the same printer. What should I do to fix this problem? On the printer page it kept asking for printer location. Anyone please help!Thanks

Many hours later, and I’m on the road so I can’t recall every specific. You’ve got PAPER SOURCE selected as CD TRAY, yes? You see the prompt to tap the ‘button’ on the printer to ‘insert printable disc’? (I’m not certain where, in the print steps, this is failing for you so I’m trying to blindly guess.)