Preview window blank (log included)

hello all -
finally found a program that can do a decent transfer of a tivo file for me and darnit i can’t edit it at all!

tried updating my DirectX
didn’t do the trick
can’t see anything in the preview window for the video or my menus

here’s my log - any help is greatly appreciated!!

11/11/2007 2:41:39 PM info ********** Report session closed ***********
11/11/2007 2:29:23 PM info Project “C:\Documents and Settings\Ken\Desktop\TIVODVD\LATESTVSO\savezappa2.XtoDVD” saved.
11/11/2007 2:11:24 PM info --------------Encoding end--------------
11/11/2007 4:17:00 AM info Total size in built folder 3554 Mb., Target size Custom 4300 Mb., Occupation 82.66%
11/11/2007 4:17:00 AM info Conversion completed in 04:11:27
11/11/2007 4:16:19 AM warning Init preview error: [Access violation at address 0062FE8B in module ‘ConvertXtoDvd.exe’. Read of address 00000000]
11/11/2007 4:16:18 AM info ------------Converting Menu--------------
11/11/2007 4:16:18 AM info Generated duration 3555.48 sec., expected 3555.16 sec.
11/11/2007 4:16:18 AM warning 67 frames duplicated
11/11/2007 12:06:30 AM warning Source has pulldown. Converted video may stutter
11/11/2007 12:05:32 AM info Stream #1 Sync. delay : 0.00 ms
11/11/2007 12:05:32 AM info Stream #0 Sync. delay : 5.63 ms
11/11/2007 12:05:32 AM info Output Stream#1 - Audio: ac3, 48000 Hz, stereo, 192 kb/s, no automatic gain control
11/11/2007 12:05:32 AM info Output Stream#0 - Video: mpeg2video, yuv420p, 720x480, q=1-31, 8808 kb/s
11/11/2007 12:05:32 AM info Video Stream #0 framerate : 29.97 Fps (source 29.97 Fps), no pulldown
11/11/2007 12:05:32 AM info No pulldown: Frame duplication/removal will be used.
11/11/2007 12:05:32 AM info Video source original frame rate: 29.97
11/11/2007 12:05:32 AM info NTSC 29.97 FPS output format set by user
11/11/2007 12:05:32 AM info Fullscreen (4:3) set automatically
11/11/2007 12:05:32 AM info Video bitrate 0/8808/8808 Kbps (min/avg/max)
11/11/2007 12:05:32 AM info Converting “C:\Documents and Settings\Ken\Desktop\TIVOBURN\Miami Vice - ‘‘Payback’’ (Recorded Mar 25, 2006, TVLAND).mpg”
11/11/2007 12:05:32 AM info ----------------Title #1----------------
11/11/2007 12:05:32 AM info Video bitrate has been set to maximum possible value for DVD specifications. Target size may not be reached.
11/11/2007 12:05:32 AM info Project size 4.2 Gb. (82.8 Mb. audio - 4.1 Gb. video)
11/11/2007 12:05:32 AM info Stream #1 - Audio: mp2, 48000 Hz, stereo, 192 kb/s
11/11/2007 12:05:32 AM info Stream #0 - Video: mpeg2video, yuv420p, 480x480, 5800 kb/s
11/11/2007 12:05:32 AM info 2 Stream(s) found - est. duration 00:59:15.162
11/11/2007 12:05:32 AM info Opening file “C:\Documents and Settings\Ken\Desktop\TIVOBURN\Miami Vice - ‘‘Payback’’ (Recorded Mar 25, 2006, TVLAND).mpg”
11/11/2007 12:05:32 AM info [X] Don’t fix audio gaps
11/11/2007 12:05:32 AM info [ ] Engine Log
11/11/2007 12:05:32 AM info Encoder quality: 100%
11/11/2007 12:05:32 AM info --------------Encoding begin--------------
11/11/2007 12:05:32 AM info --------------Menu settings end--------------
11/11/2007 12:05:32 AM info [ ] Sequential playback
11/11/2007 12:05:32 AM info [ ] Loop playback
11/11/2007 12:05:32 AM info [ ] Auto start playback
11/11/2007 12:05:32 AM info [X] Menu
11/11/2007 12:05:32 AM info --------------Menu settings begin--------------
11/11/2007 12:05:32 AM info --------------Default burn settings end--------------
11/11/2007 12:05:32 AM info Default speed selected: 1x
11/11/2007 12:05:32 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW
11/11/2007 12:05:32 AM info New Drive selected : 1:0:0 - PLEXTOR DVDR PX-708A 1.03 [D] (Ide)
11/11/2007 12:05:32 AM info [ ] Delete files after burn complete
11/11/2007 12:05:32 AM info [X] Don’t eject after burn complete
11/11/2007 12:05:32 AM info [ ] Prefer SAO for DVD-R
11/11/2007 12:05:32 AM info [ ] Include originals
11/11/2007 12:05:32 AM info [ ] Burn result to DVD
11/11/2007 12:05:32 AM info --------------Default burn settings begin--------------
11/11/2007 12:04:24 AM info New media inserted. Burning layer is ready to write
11/11/2007 12:04:21 AM info User default language : 1033 (0x0409h) - English (United States)
11/11/2007 12:04:21 AM info System default language : 1033 (0x0409h) - English (United States)
11/11/2007 12:04:21 AM info Version 2.1.18.242
11/11/2007 12:04:21 AM info ExeName : “C:\Program Files\VSO\ConvertXtoDVD\ConvertXtoDvd.exe”
11/11/2007 12:04:21 AM info OS : Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
11/11/2007 12:04:21 AM info ******************** Report session started ********************