No offense taken on my part. I am very reluctant to upgrade with software, many times I feel the programs size has swelled and offers few features that warrant the upgrade. It would have been easy for them to create a patch that works, not a 9 MB that doesn't, but business wise the upgrade is more beneficial to them then to you. You have the right to vent, but keep in mind that's the way most companies are run these days, not just Cyberlink. It just seems that nobody these days gives a $$it about their job, the same holds true for the companies, you are just a number and very replaceable. Their priorities are keep the shareholders happy, and lets not forget the absurd bonuses they believe they so well deserve while their employees stand on the unemployment line.
[font=Verdana]Many of the big companies buy the smaller efficient competitors; soon thereafter the smaller company goes down the crapper, why you ask? Because there is no more control of how it conducts its business, just blends in with the inefficient bureaucracy of the parent company.[/font]
Sorry, got carried away, now that I vented I feel better. Think I'll go speak to some folks in India for tech support with some issues I'm having with my Sony TV.