PowerDirector 4

Whenever I put a video, picture, or audio clip into the timeline, the slider will always be stuck at zero. When I move the slider and press play, it doesn’t play and the slider always goes back to zero and never plays anything. The media viewer only displays a black screen. It is willing to play stuff in the library, just not the timeline. Is there a reason it’s acting like this? It didn’t used to, but now it is.

nevermind, we fixed it