I am a newbie both to this forum and to video editing. I have been looking for assistance with Power Director v5. After reviewing all the written material in the user guide, some websites, etc I decided to consult someone who knows what they're doing and hopefully learn.
The phone# that came with the user guide has 12+ digits so I cannot contact them directly, the website has no usable information for my problem...
Everytime I try to begin a project, whether it is importing images or video files I get the follwing errors:
"This application has requested the runtime to terminate in an unusual way. Please contact application support team."
"PDR.exe has encountered a problem and need to close."
Some website suggested disabling McAfee, updating DirectX to v9.0, all of which I have done but the result is unchanged....can anyone offer and additional insight?
Thank you in advance for your help.