I think I posted in the wrong place just now - I am very new to the forum, which Google found for me.
Here is my question-
(BTW PC World are being cvery unhelpful, saying they'll need tot ake the computer away to fix it. As I'm disabled I can't do without PC and also need disc drive which I use constantly).
I have a new packard bell computer (running Win 7) and the DVD drive is ATAPI (according to the bit I looked up in the properties!). I'm not awfully computer literate - one of the Silver Surfers!!
I tried the paper-clip trick but as the drive is buried inside a door and as the tray only came out about 1/2" I couldn't get hold of it. At first it worked by shooting in and out very quickly and I had to grab it to get a disc in or out, but now it won't open at all. There is no disc in it at present (I don't think!!).
Many thanks for any advise. Pollyanna