Possible bug in 2.8.2.1

vbimport

#1

Hi,

I’ve just been trying out v2.8.2.1 on the RTM version of Windows XP x64. CloneDVD works fine except for the fact that it doesn’t detect my writer, a Pioneer DVR107. My only option was to create an ISO and burn with Nero.

Other details that may be useful are :-

Asus K8V motherboard
Using XP’s own drivers for everything currently.
The DVDRW is connected as the primary master (HDD is SATA)

Anybody think of anything I may have done wrong ?

Incidentally CloneCD also cannot see any optical drives (and there are three installed and operating fine under Nero).

Both programs are the trial versions, both my registering them looks a bit shaky now!!

Thanks


#2

You did reboot after installing?


#3

Yep, couple of times. No difference.

Any other things I can check ?


#4

It looks like the 64 bit drivers are not working at all on your system.
Open a command prompt. type:
net start elbycdio

What do you see?


#5

Hi Olli,

Sorry for the delay in replying - this’ll have to be my last post until after work tomorrow.

The command produces the result : “The requested service has already been started”


#6

This is very good, as it says, that the ElbyCDIO driver is running fine. Are your optical drives displayed correctly in device manager? Can you check the version of C:\Windows\SysWOW64\ElbyCDIO.dll? (Right mousebutton - properties)
Can you check the “Comment” statement? (should read “User mode I/O”).


#7

Everything displays fine in device manager.

The file version is 5.1.0.2 however the comment statement reads “Kernel mode I/O” - so this would appear to be my problem then ?


#8

Absolutely. Try to delete this file. (Shut down all elby applications, AnyDVD, CloneDVD…). Reinstall CloneDVD. Hope it works then!


#9

Olli I had the very same problem yet again, clonecd, clonedvd and anydvd installed fine, it was the nerocheck again, I just renamed it, browse to this location, C:\WINDOWS\SysWOW64 and look for NeroCheck, all I did was rename it to NeroCheckbak, and then reinstall all the clone stuff and all my drives were detected. So until nero fixes this problem I guess this will have to be the solution.

He said he used nero to burn it so i’m assuming he has nero installed.


#10

Thanks for those replies. I’ll try both ppossibloe solutions this evening.


#11

Hi,

OK as per Kamikazee’s instructions I renamed the NeroCheck file and then reinstalled CloneDVD. It now works!!

Oddly though, without having to reinstall CloneCD is also now working fine.

But whatever, many thanks for the help.


#12

they were provided by Olli in and earlier post.

So this is a nerocheck bug, that probably needs to be addressed by them, until it is maybe this needs to be added to the clonecd, clonedvd and anydvd faq sticky?


#13

This problem is caused because of a bug in the CloneCD setup program.
If CloneCD 5.2.1.1 is installed on x64 systems, the wrong ElbyCDIO version is installed.
To fix this, install AnyDVD or CloneDVD after installing CloneCD.

A fixed version of CloneCD can be downloaded here:

http://update.slysoft.com/SetupCloneCD5221.exe

CloneCD 5.2.2.1 2005-5-3

  • Fix: Wrong ElbyCDIO.dll was installed on Windows x64
  • Fix: Stability problems in certain configurations
  • Some minor fixes and improvements
  • Updated languages