Using DVD Decrypter (220.127.116.11) in file mode I copied The Bourne Supremacy DVD using the Liteon 48161H I had installed to my hard drive. After receiving my new Plextor 716A I used DVD Shrink 3.2 in Reauthor mode to extract only the Main Movie Title 1 which shortened by adjusting the Start Frame and End Frames so that I ended with 100% compression. I then selected Backup with Target â€œâ€¦ burn with DVD Decrypterâ€ and inserted a blank Verbatim 2x DVD-RW (MCC 01RW11n9). The burn process completed with no errors (see attachment DVDDecrypter.txt), but the verify process failed (see attachment DVD Decrypter Verify IO Error.jpg). When I play back the disk on the 716A or Sony DVD Player I get a bad picture (see sample 1&2 of screen captures) while the audio is perfect.
I installed version DVD Decrypter 18.104.22.168. I have repeated this process using a number of different blank Verbatim disks; 8x DVD-R (MCC 02RG20), 8x DVD+R (MCC-003-00), 4x DVD+RW (MKM A02). I have tried starting with DVD Decrypter picking up the ISO image produced by DVD Shrink with the same result. I have tried using the Full Disk Backup method but improving the compression % by setting the compression to â€œStill Imageâ€ for all files besides the Main Movie with the same result.
My PC is a Fujitsu-Siemens K320, P4 2.6ghz, 1gb, 40gb and 120gb hard disks, WinXP SP2. The Plextor 716A arrived with Firmware V1.04 which I upgraded to the new newest version V1.05. All disk produced were unplayable. I returned the 716A and two weeks later received it back with firmware v1.06. All the actions described here were done using V1.06. I am using DAEMON Tools to provide two virtual DVD-ROM drives.
To confuse matters I used Pinnacle Studio 8 to successfully write home movie to the 4x DVD+RW that plays great, with menus, on my PC and Sony DVD Player. However, when I run the various PlexTools V2.20 tests I get â€œHardware Error (code 040803)â€ (see screen capture) on all the DVDs and even on my kids Disney Interactive CD.
I raised the issue of the quality of the DVD and the hardware errors with the resellerâ€™s techie and he thinks the issue is with my PC and not the 716A as he â€œtestedâ€ the drive before delivery, but canâ€™t explain the hardware error.
Please help as I canâ€™t understand why Studio 8 can successfully create a DVD, but DVD Decrypter canâ€™t and what is the root cause of the Hardware Error.