Hi, sorry to ask such a basic question but my dvd-ram burner is not working properly. When I try to burn movies onto dvd disc, the burn process will fail and a message on will pop up saying that PMA failed to upgrade. I have tried many media like most people would recommend doing but it still have the same problem. Another problem that I have notice is that my dvd-rom is that when I enter the folder my computer, two dvd-rom drive will show up, one is the actual dvd drive (which is Matshita Dvd-ram UJ-820S) and the other one will say Generic dvd-ram. I have no clue why this happened. I have been using Nero Burning Rom version 6 ever since I got my laptop. This problem did not occurr until a few months after I bought my laptop. This is what happens when I burn any dvd. First the percentage will move to 2% complete and then the drive will stop and the message burning failed will show up. Nero has gather some information about this problem.
This is the message:
Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.71 (0001), size=45056 bytes, created 8/14/2002 2:03:36 PM
ahead WinASPI: File ‘E:\programs\Nero\Wnaspi32.dll’: Ver=2.0.1.56, size=163910 bytes, created 4/2/2003 6:13:44 AM
Nero version: 6.0.0.0 (Nero Express)
Recorder: <MATSHITA DVD-RAM UJ-820S>Version: 1.70 - HA 1 TA 0 - 6.0.0.0
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 2 TA 0 - 6.0.0.0
Adapter driver: <d347prt> HA 2
=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHU2100AT atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MATSHITA DVD-RAM UJ-820S atapi Port 1 ID 0 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: ?
AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 1406MB (1440748kB)
Free physical memory: 886MB (908180kB)
Memory in use : 36 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
11.1.2006
UDF/ISO compilation
4:12:57 PM #1 Phase 112 File dlgbrnst.cpp, Line 1818
DVD-Video files reallocation started
4:12:57 PM #2 Phase 114 File dlgbrnst.cpp, Line 1818
DVD-Video files reallocation completed (no file modified)
4:12:57 PM #3 Text 0 File Isodoc.cpp, Line 5451
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE
4:12:58 PM #4 Phase 111 File dlgbrnst.cpp, Line 1818
DVD-Video files sorted
4:12:58 PM #5 Text 0 File Reader.cpp, Line 118
Reader running
4:12:58 PM #6 Text 0 File Writer.cpp, Line 127
Writer MATSHITA DVD-RAM UJ-820S running
4:12:58 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)
4:12:58 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)
4:12:58 PM #9 Text 0 File Burncd.cpp, Line 3081
Turn on Disc-at-once, using DVD media
4:12:58 PM #10 Text 0 File DlgWaitCD.cpp, Line 224
Last possible write address on media: 2298495 (510:46.45)
Last address to be written: 835583 (185:41.08)
4:12:58 PM #11 Text 0 File DlgWaitCD.cpp, Line 229
Write in overburning mode: FALSE
4:12:58 PM #12 Text 0 File DlgWaitCD.cpp, Line 1688
Recorder: MATSHITA DVD-RAM UJ-820S, Media type: DVD-R
Disc Manufacturer: RITEKG - 05
Disc Application Code: 64, Disc Physical Code: 193
4:12:58 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 757
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 835584 (835584) = #835584/185:41.9
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 835584 blocks [MATSHITA DVD-RAM UJ-820S ]
--------------------------------------------------------------
4:12:58 PM #14 Text 0 File Burncd.cpp, Line 3318
Recorder and media-info
=======================
Burning to MATSHITA DVD-RAM UJ-820S on a DVD-R media
4:12:58 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 910
Prepare recorder MATSHITA DVD-RAM UJ-820S for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD fixated
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC “”, FilePos 0 307200 1711583232
4:13:01 PM #16 Phase 24 File dlgbrnst.cpp, Line 1818
Caching of files started
4:13:01 PM #17 Phase 25 File dlgbrnst.cpp, Line 1818
Caching of files completed
4:13:01 PM #18 Phase 36 File dlgbrnst.cpp, Line 1818
Burn process started at 2x (2,760 KB/s)
4:13:01 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2104
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0
4:13:01 PM #20 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 10:48,234 (648234ms) -> OK
4:13:01 PM #21 Text 0 File DVDR.cpp, Line 1407
Recording mode: Sequential Recording Mode
4:13:01 PM #22 Text 0 File Mmc.cpp, Line 18119
Set BUFE: supported -> ON
4:13:01 PM #23 Text 0 File DVDR.cpp, Line 1522
Start write address at LBA 0
DVD high compatibility mode: Yes
4:13:01 PM #24 Text 0 File Cdrdrv.cpp, Line 7827
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 30000 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
30 01 02 04 06 00 00 00 - 08 00 00 00 00 00 00 00 0…
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
4:13:31 PM #25 SCSI -400 File Cdrdrv.cpp, Line 1361
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x04700000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x03
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x2B 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF1 0x00 0x04 0x00 0x00 0x28 0xC0 0x0A
0x00 0x32 0x00 0x00 0x03 0x01
4:13:31 PM #26 CDR -400 File Writer.cpp, Line 335
Unspecified target error
4:13:31 PM #27 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion
4:13:31 PM #28 Text 0 File ThreadedTransfer.cpp, Line 221
conversion idle, stopping reader
4:13:31 PM #29 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 0:00,000 (0ms) -> OK
4:13:32 PM #30 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 0:00,000 (0ms) -> OK
4:13:32 PM #31 Phase 38 File dlgbrnst.cpp, Line 1818
Burn process failed at 2x (2,760 KB/s)
Existing drivers:
File ‘Drivers\ASPI32.SYS’: Ver=4.71 (0001), size=17005 bytes, created 8/14/2002 2:03:36 PM
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.28a, size=20640 bytes, created 3/11/2005 2:28:13 PM (Prassi/Veritas driver for win 2K)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 9:59:42 PM (Adapter driver for rec)
File ‘Drivers\d347prt.sys’: Ver=3.47.0.0 built by: WinDDK, size=5248 bytes, created 8/22/2004 4:31:48 PM (Adapter driver for src)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Can someone please help me and fix this problem. 
So far I have download DVDinfoadvert and check my drive. The firmware that my drive currently has is 1.70. I have check a couple of firmware sites which do have some firm update for my drive. I have download the updates but just don’t know where put it. Can someone direct me to where I am suppose to put the new firmware?