since its obvious any skilled indevidual wont get a e-mail back from plextor when you have an valid argument... perhaps some of them who read this forum can answer this question which not one lg admitted to it, but companies like nec also said it is possible with current burners to acheive. (such as lg have and others)
the question is
Why would you take away dvd ram support from paying customers from an high end device and have compition sell a drive capable of acheive more features perhaps even better for certain curmstances where they'd they to use such features as DVD RAM support. when it's a simple firmware flash for you. The lack of progotive to take this leap and prove your the number one industry leader by marketing the number one drive in all sectors, would not only improve your sales worldwide but small buisnesses would also be more willing to spend money on a device which will give them that sense of security that dvd r's or dvd rw's can't do to their writting capability compared to other standards which everyone is more familar with such as DVD RAM.
At my work ALL the computers (600+ employee computers) have lg DL burners. also as well as several other key areas for various employees. If PLEXTOR was willing to support DVD RAM you would be able to expand your sales and stock holders investment (protentially attracting more investors to invest in your company).