One of my 755A drives died last weekend (9 months old) and on Monday I requested a RMA from the European site. In EU, Plextor comes with a 2 year collect and return warranty, and on their own site they say at most 24 hours to process a request.
Wednesday I sent a new request because nothing had happened.
Now it is Friday and still not a word from Plextor despite all their lofty promises on both the retail boxes and on their own site.
Has anyone got any recent experiences on this matter? This is my first RMA with Plextor even though i got 9 different models, so I have no previous expereinces with them regarding RMA.
Thanks in advance for any input!