I’m trying to get my new Plextor PX-716SA to work with my promise TX4 SATA 150 controller. (On a Dell Dimention 8200 with Windows XP pro.)
When I connect the Plextor drive to the controller (which also has two hard drives connected to it) On bootup it shows the message “detecting” and after a time states that it could not determine the hardware and to reconfigure.
Then it stops the system
Unplugging the Plextor drive will allow the computer to boot normally. The TX4 is listed on Plextor’s compatibility list.
(Plextor’s tech support advice so far has been “have you checked the compatibility list on the web site?”)
Does anyone have any suggestions as to what to do?