Plextor PX-716A and overall problems

I just installed a Plextor PX-716A DVD-RW last night in my P4 1.6… Originally, I had an I/O Magic 8X that gave me some problems… flashing the ROM worked a year ago to resolve, then more problems came up. I decided to buy a LiteOn 1673S 16X… I worked with it for about a week and made a lot of coasters… sometimes I could get Nero (latest version of 6.6 as well as some older 6.6 versions I had laying around) to burn an a DVD, but mostly it wouldn’t. I took it back and got the Plextor…I still can’t burn…

The disks I have tried:
TDK DVD-R 8X - TTG02
Memorex DVD-R 16X - CMC MAG. AM3

Nothing is working with this drive… the LiteOn made a few, but would usually hang at the lead-in. This drive will get through a disk sometimes, but never complete the verification and it takes much longer to burn than it anticipates. Before I unplugged my LiteOn CD-Burner (the slave drive) I got a power calibration error…

When I used cleanunistall to remove Nero (when I had the LiteOn problems) it screwed up iTunes 6 (error says that part of the burning settings are missing, likely due to install of burning/ripping software). I haven’t reinstalled iTunes since I want to get this working first.

Here is one of my last Nero logs (before unplugging the slave completely). BTW, when I installed the Plex I realilzed that the IDE cable seemed to be 40wire… I decided to install the Plex supplied 80 wire thinking that was key… no such luck…

help!!!

:confused:

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 7:06:00 AM
ahead WinASPI: File ‘C:\Program Files\Ahead\Nero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.18
Internal Version: 6, 6, 0, 18e

Recorder: <PLEXTOR DVDR PX-716A> Version: 1.08 - HA 1 TA 0 - 6.6.0.18
Adapter driver: <atapi> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 2 TA 0 - 6.6.0.18
Adapter driver: <d347prt> HA 2

=== Scsi-Device-Map ===
DiskPeripheral : ST3120026A atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD400AB-00CMB0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PLEXTOR DVDR PX-716A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITE-ON LTR-48125W atapi Port 1 ID 1 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 1 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 2 DMA: Off

=== CDRom-Device-Map ===
PLEXTOR DVDR PX-716A D: CDRom0
LITE-ON LTR-48125W E: CDRom1
Generic DVD-ROM G: CDRom2
Generic DVD-ROM H: CDRom3
Generic DVD-ROM I: CDRom4

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 767MB (785904kB)
Free physical memory: 399MB (408760kB)
Memory in use : 47 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

13.11.2005
ISO compilation
11:38:12 PM #1 Text 0 File Isodoc.cpp, Line 6359
Iso document burn settings
------------------------------------------
Determine maximum speed : TRUE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

11:38:12 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

11:38:12 PM #3 Text 0 File Writer.cpp, Line 122
Writer PLEXTOR DVDR PX-716A running

11:38:12 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

11:38:12 PM #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

11:38:12 PM #6 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1516815 (337:04.15, 2962MB)

11:38:12 PM #7 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

11:38:12 PM #8 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: PLEXTOR DVDR PX-716A, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AM3
Disc Application Code: 64, Disc Physical Code: 193

11:38:12 PM #9 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:38:12 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1516816 (1516816) = #1516816/337:4.16
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1516816 blocks [PLEXTOR DVDR PX-716A]
--------------------------------------------------------------

11:38:12 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [PLEXTOR DVDR PX-716A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3106439168, ISRC “”
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1516816 | lead-out | 1 | 0x41 | 0x00

11:38:13 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

11:38:13 PM #13 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

11:38:13 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

11:38:13 PM #15 Phase 28 File dlgbrnst.cpp, Line 1832
Speed measurement started

11:38:13 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:39:13 PM #17 Text 0 File WriterStatus.cpp, Line 116
<PLEXTOR DVDR PX-716A > start writing Lead-Out at LBA 1516816 (172510h), lenght 0 blocks

11:39:13 PM #18 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:39:13 PM #19 Phase 29 File dlgbrnst.cpp, Line 1781
Speed measurement completed: 37.6x (51,898 KB/s)

11:39:13 PM #20 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 16x (22,160 KB/s)

11:39:13 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:39:13 PM #22 Text 0 File DVDR.cpp, Line 2571
Recording mode: Sequential Recording Mode

11:39:13 PM #23 Text 0 File Mmc.cpp, Line 21774
Set BUFE: BURN-Proof -> ON

11:39:13 PM #24 Text 0 File DVDR.cpp, Line 2726
Start write address at LBA 0
DVD high compatibility mode: Yes

11:39:13 PM #25 Text 0 File Cdrdrv.cpp, Line 8892
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

11:39:16 PM #26 Text 0 File Cdrdrv.cpp, Line 1288
23:39:16.015 - PLEXTOR DVDR PX-716A\H1 T0 : Queue again later

11:39:30 PM #27 SCSI -1106 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03924C00
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x5C 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x0C 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x73 0x03

11:39:30 PM #28 SCSI -1064 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x04400000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x21 0x02

11:39:30 PM #29 CDR -1106 File Writer.cpp, Line 311
Power calibration error
PLEXTOR DVDR PX-716A\H1 T0

11:39:30 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:39:30 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

11:39:30 PM #32 Text 0 File DVDR.cpp, Line 2969
EndDAO: Last written address was 31

11:39:30 PM #33 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 16x (22,160 KB/s)

Existing drivers:
File ‘Drivers\CDRALW2K.SYS’: Ver=7.0.1.39 , size=24576 bytes, created 4/2/2004 10:32:20 PM
File ‘Drivers\ASPI32.SYS’: Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 7:06:00 AM
File ‘Drivers\PXHELP20.SYS’: Ver=2.02.62a, size=20016 bytes, created 5/7/2004 3:01:14 PM (Prassi/Veritas driver for win 2K)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)
File ‘Drivers\d347prt.sys’: Ver=3.47.0.0 built by: WinDDK, size=5248 bytes, created 8/22/2004 3:31:48 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Here is one of my last Nero logs…help!!!

Run the self test with recommended media. Do not use the CMC discs.

Run the drive as master only at the end of the cable for troubleshooting

You have an old ASPI (4.60) and Nero ASPI. Delete or rename the 4.60 and try without that dll. Use Nero tools to do a “Create disc” and then do a read test. Should take most of the recording sw out of the equation. Should get a nice linear curve for read and write if the drive is good and you have good media.

:a :a :a :a :a :a :a :a :a :a :a :a

So, the first thing I did was try the self-test… I was going to try it somewhere along the way… anyway, it failed… I kept getting 3 blinking amber lights even when I used the Verbatim that came with it… 3 blinks means the media is not blank, so I tried all the different media I have… same problem.

So I took it out and went to Best Buy to return it… they were looking at it for a while then came back and told me they couldn’t take it back because the serial number didn’t match the burner box. It turns out someone returned a dud in a new box and the Best Buy in Danvers, MA didn’t check the serial number. When I tried to return it to the Cambridge store they did check it and wouldn’t take it back. After looking at the box, we realized there was a second return sticker on it besides the one that was put on when I walked in the store to return it. I thought it was a price tag when I bought it, but it was all crossed out (it doesn’t say return on it). So, it is pretty clear someone returned a POS in a new box and the return clerk at the other store wasn’t too competent or something.

So, he suggested that I go back to the original store and show them since there wasn’t anything he could do. The worst part about this is that when I bought the thing, it was the guy at Best Buy who told me all about Plextor… I remember enough details that I should be able to jog his memory if he is there… I was about to buy an LG drive until he told me about Plextor. I am so angry… if they don’t take it back, I am going to complain to management, Plextor, whomever… I also am going to suggest to both of them that they watch for anyone registering either of the serial numbers since whomever does is a total crook and should be punished somehow. GRRRRR!!!

:a :a :a :a :a :a :a

Sorry to hear about your problems nomoreroger but you can’t blame Plextor for this one. They can’t help it if someone does that, the store you bought the drive from should have looked at the numbers before selling you the drive. Anyway, my comment doesn’t help you of course so good luck. Let us know if things work out.

Well, I went to the Best Buy in Danvers where I bought the drive, explained what happened, and they agreed to take it back and give me a refund. I think it basically came down to me coming in and pointing out that the S# was wrong instead of them finding this out on their own. Anyway, I wish I could try a Plextor drive, but now I am going to just order a new (or refurb) computer… this would be the 4th attempt for me and I’ve had it! It was the difference between shopping at Best Buy and not going back. I agree, though, it was not Plextor’s fault… they should look for the crook who did this if the person registers either serial number…but I doubt that will ever happen.

Anyway, maybe I’ll be back on this board someday when I do own a Plextor… I will shop this brand again in the future if I need a new drive… seems to have a lot of really great features.

Just to let you know, I bought the same drive from newegg, brand new. I had to RMA the drive, and return it at least three times before I got a drive that works consistently with good media. (TDK is good media.) Oh and it still refuses to read any kind of CD. I just bought a pack of Memorex DVD-rs from bestbuy and i can’t seem to get any of them to burn, all Power Calibration Errors. But, i can burn them with my Emprex drive.