Plextor PX 716 can´t burn nothing

hey!!
I have a two Plextor PX 716A burners, one as master other as Slave…
my computer is a Celeron 1300MHZ and i use Nero 7.

when i try to burn DVD it allways give me error.
i already tried differente DVDR brands, at 4x and 16x speeds and tried to burn in Nero 8 and Plextools.
i disconnected the second burner too

  • it allways fail…

when i put a DVD and go to the properties of the drive it says that the DVD has 0 bytes of free space and 0 bytes of used space, and the name of the unit is “CD unit” (it sopose to be “DVD unit” right?)

i can watch DVDs on my computer but it is very slow, the sound is allways in “drips and drabs”!!

can you help me?

The 716 has a self test diagnostic built in. Check the manual on the disc that came with the drive, on the manual posted on the Plextor site, or the FAQ on the Plextor site.

What is the error message? CD-R ok? the drive has two lasers and one could be bad. Use the diagnostic to check

thank you for the help…
where is this test?

Both at the same time? I would try them in another pc and see how it goes.

[QUOTE=cajmere;1923347]when i put a DVD and go to the properties of the drive it says that the DVD has 0 bytes of free space and 0 bytes of used space, and the name of the unit is “CD unit” (it sopose to be “DVD unit” right?)[/QUOTE]This is not related to your burners, it’s just a windows thingy. Blame Bill the gates and Machosoft. :slight_smile:

Regarding burning problem try other better quality media.

no… im trying to burn only on one of them… and they dont burn nothing…
i already tried with Plextor (Taiyo yuden) DVD-R and nothing…
do you know what i can do to fix this problem?

thanks

i tried to put one of the burners on other computer and it was OK, so the problem is on my computer.
i checked the cables and they are all OK.
do you know what i can do?

Your burning with such an old machine i would defrag and when burning don’t have any apps running while it’s burning.

Have you cleared out your internet crap and use some good clean up utilities?

yes! i cleaned all internet crap and spywares recently…
i discovered that they burn DVDRW but not DVDR.

i was able to burn only DVDRW but no DVDR
a few days ago it stopped to burn DVDRW too so i opened my drive and cleaned the lense and is the same resulte.
im really disapointed with this!!
two drives in one or two years gone…

here is the log from nero.
can you see if is anything wrong?

Bernardo Magalhaes

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.1.1.0
Internal Version: 8, 1, 1, 0
(Nero Express)
Recorder: <PLEXTOR DVDR PX-716A> Version: 1.09 - HA 1 TA 0 - 8.1.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 8192kB
Bus Type : default
CD-ROM: <PLEXTOR DVDR PX-716A >Version: 1.09 - HA 1 TA 0 - 8.1.1.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1200BB-00RDA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST340810A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PLEXTOR DVDR PX-716A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : PLEXTOR DVDR PX-716A atapi Port 1 ID 1 DMA: Off

=== CDRom-Device-Map ===
PLEXTOR DVDR PX-716A E: CdRom0
PLEXTOR DVDR PX-716A F: CdRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 511MB (523764kB)
Free physical memory: 205MB (210820kB)
Memory in use : 59 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

31.12.2007
Compilação UDF/ISO
6:28:50 #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

6:28:52 #2 Phase 112 File dlgbrnst.cpp, Line 1764
DVD-Video files reallocation started

6:28:52 #3 Phase 114 File dlgbrnst.cpp, Line 1764
DVD-Video files reallocation completed (no file modified)

6:28:52 #4 Text 0 File Isodoc.cpp, Line 6671
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

6:28:52 #5 Phase 111 File dlgbrnst.cpp, Line 1764
DVD-Video files sorted

6:28:52 #6 ISO9660GEN -11 File Geniso.cpp, Line 3347
First writeable address = 0 (0x00000000)

6:28:52 #7 ISO9660GEN -11 File Geniso.cpp, Line 3347
First writeable address = 0 (0x00000000)

6:28:52 #8 Text 0 File Burncd.cpp, Line 3530
Turn on Disc-At-Once, using DVD media

6:28:52 #9 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD’
ParamMode = ‘automatic’, changing UDF partition type from ‘physical’ to 'physical’
Changing UDF revision from ‘1.02’ to ‘1.02’

6:28:53 #10 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD’
ParamMode = ‘automatic’, changing UDF partition type from ‘physical’ to 'physical’
Changing UDF revision from ‘1.02’ to ‘1.02’

6:28:55 #11 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD’
ParamMode = ‘automatic’, changing UDF partition type from ‘physical’ to 'physical’
Changing UDF revision from ‘1.02’ to ‘1.02’

6:28:57 #12 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1123711 (249:42.61, 2194MB)

6:28:57 #13 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

6:28:57 #14 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: PLEXTOR DVDR PX-716A, Media type: DVD+RW
Disc Manufacturer ID: <PHILIPS>, Media Type ID: <041>, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

6:28:57 #15 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: DVD+RW. Medium required by compilation: DVD R/RW; DVD DL.)
This disc is not empty.
(Medium in drive: DVD+RW. Medium required by compilation: DVD R/RW; DVD DL.)
Accessing disc…
(Medium in drive: DVD+RW. Medium required by compilation: DVD R/RW; DVD DL.)

6:28:57 #16 Text 0 File ThreadedTransferInterface.cpp, Line 785
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1123712 (1123712) = #1123712/249:42.62
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1123712 blocks [E: PLEXTOR DVDR PX-716A]
--------------------------------------------------------------

6:28:57 #17 Text 0 File ThreadedTransferInterface.cpp, Line 986
Prepare [E: PLEXTOR DVDR PX-716A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2301362176, ISRC ""
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1123712 | 0 | 0x00
1123712 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

6:28:57 #18 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

6:28:57 #19 Text 0 File Burncd.cpp, Line 4316
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

6:28:57 #20 Phase 24 File dlgbrnst.cpp, Line 1764
Caching of files started

6:28:57 #21 Text 0 File Burncd.cpp, Line 4435
Cache writing successful.

6:28:57 #22 Phase 25 File dlgbrnst.cpp, Line 1764
Caching of files completed

6:28:57 #23 Phase 36 File dlgbrnst.cpp, Line 1764
Burn process started at 4x (5.540 KB/s)

6:28:57 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2735
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

6:28:57 #25 Text 0 File Cdrdrv.cpp, Line 10026
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-ROM (0), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 2600FF h
Data in Burst Cutting Area (BCA) does not exist
Twin Format Flag: 0
Media Specific [16…783]:
00 00 01 50 48 49 4C 49 - 50 53 00 30 34 31 00 39 …PHILIPS.041.9
23 00 9F 7C 5C 02 28 00 - 9A 7E 70 02 28 00 A0 7B #…|.(…~p.(…{
68 02 28 04 04 20 E0 00 - F0 00 00 00 00 00 00 00 h.(…
01 00 17 38 00 28 8B 46 - 02 2C 00 2E 8A 3A 02 2C …8.(.F.,…:.,
00 2C 8C 3C 02 2C 28 35 - 50 00 20 00 40 20 00 00 .,.<.,(5P…@…
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

6:28:57 #26 Text 0 File DVDR.cpp, Line 6808
Drive: PLEXTOR DVDR PX-716A
Book Type request [PX]: DVD-ROM
Book Type setting not supported for the loaded disc type

6:28:57 #27 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

6:28:57 #28 Text 0 File ThreadedTransfer.cpp, Line 268
Pipe memory size 74390400

6:28:59 #29 Text 0 File Cdrdrv.cpp, Line 1367
06:28:59.102 - ã©…å€ ä•Œå‘˜å‰ä ä‘–â’â€ å¡ãœ­ã˜±A : Queue again later

6:29:46 #30 SPTI -1093 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1093)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 02
Buffer x06a30080: Len x10000
0x01 00 02 00 91 00 00 00 4C 31 F0 01 20 00 00 00
0x00 00 00 00 00 00 00 00 08 4E 4F 56 4F 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

6:29:46 #31 CDR -1093 File Writer.cpp, Line 306
No seek complete
E: PLEXTOR DVDR PX-716A

6:29:46 #32 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 32

6:29:46 #33 Text 0 File DVDR.cpp, Line 6808
Drive: PLEXTOR DVDR PX-716A
Book Type request [PX]: DVD+R
Book Type setting not supported for the loaded disc type

6:29:47 #34 Phase 38 File dlgbrnst.cpp, Line 1764
Burn process failed at 4x (5.540 KB/s)

6:29:47 #35 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

6:29:51 #36 Text 0 File Cdrdrv.cpp, Line 11276
DriveLocker: UnLockVolume completed

6:29:51 #37 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Still no mention if you’ve tried the self test? The process is in the manual on the disc that came with the drive or check the manual posted on line. Also, you show DMA on for one drive and off for the other. Make sure DMA is set in DM for both.