Hi and welcome to the forum
Can you try to connect the drive to a different computer? Just to be sure that the IDE --> USB bridge of the burner is working correctly.
Did you try to connect the drive to a different USB port? Or to an USB hub?
Try to use this free tool. Run it without the premium drive, uninstall the premium USB driver, then connect again the burner: let's see if this time windows is able to install correctly everything