I have a Plextor DVDR PX-716A - was working fine (new custom built computer) only used the DVDR a few times, not it won’t play CD’s or DVD’s. The icon comes on the screen like’s it’s trying to find the drive when I put a CD in, but then it goes off, when I click on the DVD drive, it does not show a DVD there. I’ve uninstalled and reinstalled the driver, and did a search for an updated driver, but window message came back with a message “this is the most updated driver available”. Device manager message says “DVD device is working properly” Anyone got any other suggestions: The person who put the pc together is in another state, can’t just run it over to him to fix the problem.
Thanks, hope to get a response today if possible.