Plextor dvdr px-708a I/O error

vbimport

#1

I did a search and I couldn’t find anything on this, plus I’m not really good with hardware, but the problem is this:

I can run games and dvds from my plextor dvdr px-708a but when I try to read a disk I burned, all 84908409 of them, and they did work recently (not sure what happened I have no installed anything conflicting/releated to my dvd player lately) it just comes up as an I/O error. I’m unsure why or what to do. I’m really upset because I burned several disks of my art and family stuff to many disks I always could read, just a few weeks ago, and now I can’t read them, and my older pc can’t read these disks (never could), so I am at a loss…

If anyone can help, you’d be my hero. I’m completely confused on what to do and I apologize if this issue was posted somewhere else I didn’t see.


#2

Jessicka,
The Plextor 708A is a good writer. The only help I can offer is that you add the complete error contents, the software you are using, if the discs play on your home standalone players, on any family/friends player…you see where I’m going. There are very knowledgable people here but the more info you offer the more chance of finding the problem.
Good luck.
Regards,
Jonn


#3

Well that multisession issue with nero always kept my discs from working on some friends players. Still all the disks i burned did work out fine before on this pc with my 708A. now when i put a disc in and try to look at the contents i got a I/O device error for some reason. These discs were viewable before, no scratchs bad discs or anything. I don’t know how to give more info than that, unless you can tell me a specific test to run to see what’s wrong.


#4

Actually here is the report from nero infotools. It’s long, so forgive me, I have absolutely no idea what you need to see. Actually I’ll trim it down a bit. The other drive for instance works fine.

Drive Information
-----------------
Drive                                        : PLEXTOR  DVDR   PX-708A  
Type                                         : DVD-R/RW Combo Drive
Firmware Version                             : 1.11
Buffer Size                                  : 2 MB
Date                                         : 07-07-05
Serial Number                                : 271942
Drive Letter                                 : E:\
Location                                     : 2:0
Mechanism                                    : Tray
Read Speed                                   : 40, 32, 24, 8, 4 X
Write Speed                                  : 40, 32, 16, 8, 4 X

Read CD Text                                 : Yes
Return C2 Pointers                           : Yes
Read CD-R                                    : Yes
Read CD-RW                                   : Yes
Read DVD-ROM                                 : Yes
Read DVD-RAM                                 : No
Read DVD-R                                   : Yes
Read DVD-RW                                  : Yes
Read DVD+R                                   : Yes
Read DVD+RW                                  : Yes
Read Digital Audio                           : Yes
Read CD+G                                    : Yes
Read VideoCD                                 : Yes

Write CD-R                                   : Yes
Write CD-RW                                  : Yes
Write DVD-R                                  : Yes
Write DVD-RW                                 : Yes
Write DVD+R                                  : Yes
Write DVD+RW                                 : Yes
Write DVD-RAM                                : No
Buffer Underrun Protection                   : Yes
Mount Rainier                                : Yes
Modes                                        : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control                    : RPC II
Region                                       : 1
Changes User                                 : 4
Changes Vendor                               : 4

Disc Information (E:\)
-------------------
Type                                         : - no disc inserted -


Interface Information
---------------------
Adapter 1
---------
Description                                  : Primary IDE Channel

Driver
Description                                  : System32\DRIVERS\iaStor.sys
Company                                      : Intel Corporation
Version                                      : 3.5.0.2568, 06/17/2003
Description                                  : Intel Application Accelerator driver

Attached Devices
Description                                  : Master: Raid 0 Volume
Type                                         : Disk Drive
DMA                                         : On

Adapter 2
---------
Description                                  : Secondary IDE Channel

Driver
Description                                  : System32\DRIVERS\atapi.sys
Company                                      : Microsoft Corporation
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description                                  : IDE/ATAPI Port Driver

Attached Devices
Description                                  : Master: PLEXTOR CD-R   PREMIUM
Type                                         : CD-Rom Drive
DMA                                         : On
Autorun                                      : On

Adapter 3
---------
Description                                  : Secondary IDE Channel

Driver
Description                                  : System32\DRIVERS\atapi.sys
Company                                      : Microsoft Corporation
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description                                  : IDE/ATAPI Port Driver

Attached Devices
Description                                  : Master: PLEXTOR DVDR   PX-708A
Type                                         : CD-Rom Drive
DMA                                         : On
Autorun                                      : On


Software Information
--------------------
Operating System                             : Windows XP Professional (5.01.2600 Service Pack 2)
ASPI                                         : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG

Description                                  : Nero Burning ROM
Version                                      : 6, 0, 0, 16
Company                                      : Ahead Software AG
Version Check                                : Ok

Description
Version                                      : 2,0,1,1
Company                                      : Ahead Software AG

Description                                  : InCD
Version                                      : 4, 0, 1, 24
Company                                      : Ahead Software AG

Description                                  : PowerDVD
Version                                      : 6.00.1102
Company                                      : CyberLink Corp.


Hardware Information
--------------------
CPU                                         :  Intel  Pentium  4 CPU 3.20GHz 3200 MHz
Bus Speed                                    :  200 MHz
Motherboard                                  :  ASUSTeK P4C800-E
System                                       :  To To Be Filled By O.E.M.
BIOS                                         :  AMI 080009  
Memory                                       :  2048 MB
Sound                                        : SB Audigy 2 ZS Audio [DF00]
Video                                        : ?

Driver Information
------------------
Driver                                       : 875raid
Description                                  : Intel Application Accelerator driver
Version                                      : 3.5.0.2568, 06/17/2003
Company                                      : Intel Corporation

Driver                                       : Abiosdsk
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : abp480n5
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : ACPI
Description                                  : ACPI Driver for NT
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : ACPIEC
Description                                  : ACPI Embedded Controller Driver
Version                                      : 5.1.2600.0 (xpclient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : adpu160m
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : aec
Description                                  : Microsoft Acoustic Echo Canceller
Version                                      : 5.1.2601.2180
Company                                      : Microsoft Corporation

Driver                                       : Aha154x
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : aic78u2
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : aic78xx
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : AliIde
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : amsint
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Arp1394
Description                                  : IP/1394 Arp Client
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : asc
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : asc3350p
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : asc3550
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : AsyncMac
Description                                  : MS Remote Access serial network driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : atapi
Description                                  : IDE/ATAPI Port Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Atdisk
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Atmarpc
Description                                  : IP/ATM Arp Client
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : audstub
Description                                  : AudStub Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : BANTExt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : cbidf2k
Description                                  : CardBus/PCMCIA IDE Miniport Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : CCDECODE
Description                                  : WDM Closed Caption VBI Codec
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : cd20xrnt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : CdaC15BA
Description                                  : Macrovision SECURITY Driver
Version                                      : 3.17.000
Company                                      : Macrovision Europe Ltd

Driver                                       : Cdaudio
Description                                  : CD-ROM Audio Filter Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : Cdfs
Description                                  : CD-ROM File System Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Cdrom
Description                                  : SCSI CD-ROM Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Changer
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : CmdIde
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Cpqarray
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : ctac32k
Description                                  : Creative AC3 SW Decoder Device Driver (WDM)
Version                                      : 5.12.01.0404-1.82.0040
Company                                      : Creative Technology Ltd

Driver                                       : ctaud2k
Description                                  : Creative WDM Audio Device Driver
Version                                      : 5.12.01.0402-1.82.0020
Company                                      : Creative Technology Ltd

Driver                                       : ctdvda2k
Description                                  : Creative DVD-Audio Device Driver (WDM)
Version                                      : 5.13.01.0351-1.56.0010
Company                                      : Creative Technology Ltd

Driver                                       : ctprxy2k
Description                                  : Creative Proxy Device Driver (WDM)
Version                                      : 5.12.01.0402-1.82.0020
Company                                      : Creative Technology Ltd

Driver                                       : ctsfm2k
Description                                  : SoundFont(R) Manager (WDM)
Version                                      : 5.12.01.0402-1.82.0020
Company                                      : Creative Technology Ltd

Driver                                       : dac960nt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Disk
Description                                  : PnP Disk Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : dmboot
Description                                  : NT Disk Manager Startup Driver
Version                                      : 2600.2180.503.0
Company                                      : Microsoft Corp., Veritas Software

Driver                                       : dmio
Description                                  : NT Disk Manager I/O Driver
Version                                      : 2600.2180.503.0
Company                                      : Microsoft Corp., Veritas Software

Driver                                       : dmload
Description                                  : NT Disk Manager Startup Driver
Version                                      : 2600.0.503.0
Company                                      : Microsoft Corp., Veritas Software.

Driver                                       : DMusic
Description                                  : Microsoft Kernel DLS Synthesizer
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : dpti2o
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : drmkaud
Description                                  : Microsoft Kernel DRM Audio Descrambler Filter
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : E1000
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : emupia
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Fastfat
Description                                  : Fast FAT File System Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Fdc
Description                                  : Floppy Disk Controller Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Flpydisk
Description                                  : Floppy Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : FltMgr
Description                                  : Microsoft Filesystem Filter Manager
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Ftdisk
Description                                  : FT Disk Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : gameenum
Description                                  : Game Port Enumerator
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : GEARAspiWDM
Description                                  : CDRom Class Filter Driver
Version                                      : 2.0.4.3
Company                                      : GEAR Software Inc.

Driver                                       : Gpc
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : ha10kx2k
Description                                  : Creative EMU10KX HAL (WDM)
Version                                      : 5.12.01.0404-1.82.0040
Company                                      : Creative Technology Ltd

Driver                                       : hap16v2k
Description                                  : Creative EMU10KX-P16v HAL (WDM)
Version                                      : 5.12.01.0403-1.82.0030
Company                                      : Creative Technology Ltd

Driver                                       : hidusb
Description                                  : USB Miniport Driver for Input Devices
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : hpn
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : HTTP
Description                                  : HTTP Protocol Stack
Version                                      : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company                                      : Microsoft Corporation

Driver                                       : i2omgmt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : i2omp
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : i8042prt
Description                                  : i8042 Port Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : iaStor
Description                                  : Intel Application Accelerator driver
Version                                      : 3.5.0.2568, 06/17/2003
Company                                      : Intel Corporation

Driver                                       : ICAM3NT5
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Imapi
Description                                  : IMAPI Kernel Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : InCDfs
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : InCDPass
Description                                  : Ahead CD-RW Filter Driver
Version                                      : 4.00.01.024
Company                                      : Ahead Software

Driver                                       : incdrm
Description                                  : Ahead MRW Filter Driver
Version                                      : 4, 0, 0, 16
Company                                      : Ahead Software AG

Driver                                       : ini910u
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : IntelIde
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : intelppm
Description                                  : Processor Device Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : ip6fw
Description                                  : IPv6 Windows Firewall Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : IpFilterDriver
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : IpInIp
Description                                  : IP in IP Encapsulation Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : IpNat
Description                                  : IP Network Address Translator
Version                                      : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company                                      : Microsoft Corporation

Driver                                       : IPSec
Description                                  : IPSec Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : IRENUM
Description                                  : Infra-Red Bus Enumerator
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : isapnp
Description                                  : PNP ISA Bus Driver
Version                                      : 5.1.2600.0 (xpclient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : kmixer
Description                                  : Kernel Mode Audio Mixer
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : lbrtfdc
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Modem
Description                                  : Modem Device Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : mouhid
Description                                  : HID Mouse Filter Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : mraid35x
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : MRxDAV
Description                                  : Windows NT WebDav Minirdr
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSKSSRV
Description                                  : MS KS Server
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSPCLOCK
Description                                  : MS Proxy Clock
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSPQM
Description                                  : MS Proxy Quality Manager
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : mssmbios
Description                                  : System Management BIOS Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSTEE
Description                                  : WDM Tee/Communication Transform Filter 
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NABTSFEC
Description                                  : WDM NABTS/FEC VBI Codec
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NAVENG
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : NAVEX15
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : NdisIP
Description                                  : Microsoft IP Driver
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NdisTapi
Description                                  : NDIS 3.0 connection wrapper driver
Version                                      : 5.1.2600.0 (xpclient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : Ndisuio
Description                                  : NDIS User mode I/O Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NdisWan
Description                                  : MS PPP Framing Driver (Strong Encryption)
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NIC1394
Description                                  : IEEE1394 Ndis Miniport and Call Manager
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Npfs
Description                                  : NPFS Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : npkcrypt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : 
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : msvcrt.dll
Version                                      : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver                                       : msvcirt.dll
Version                                      : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver                                       : mfc42.dll
Version                                      : 6.02.4131.0

Driver                                       : msvcp60.dll
Version                                      : 6.02.3104.0

Driver                                       : msvcp70.dll
Version                                      : 7.00.9466.0

Driver                                       : msvcr70.dll
Version                                      : 7.00.9466.0

Driver                                       : ole32.dll
Version                                      : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver                                       : olepro32.dll
Version                                      : 5.1.2600.2180

Driver                                       : oledlg.dll
Version                                      : 1.0 (XPClient.010817-1148)

Driver                                       : adva
Version                                      : 5.1.26002.0.4.3

Driver                                       : comctl32.dll
Version                                      : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver                                       : setupapi.dll
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Lower Filters
-------------
Driver                                       : PxHelp20
Description                                  : Px Engine Device Driver for Windows 2000/XP
Version                                      : 2.03.28a
Company                                      : Sonic Solutions

Upper Filters
-------------
Driver                                       : GEARAspiWDM
Description                                  : CDRom Class Filter Driver
Version                                      : 2.0.4.3
Company                                      : GEAR Software Inc.

Video Codecs
------------
Cinepak Codec by Radius                      : 1.10.0.11
Intel 4|2|0 Video V2.50                      : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel IYUV codec                             : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE                                : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1                            : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec                            : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec                  : 5.1.2600.2180
Microsoft H.261 Video Codec                  : 5.1.2600.2180
Fraps Video Decompressor                     : 2, 7, 2, 5535
Indeo® video 5.10                            : R.5.10.15.2.55
Intel I.263 Video Driver 2.55.016            : V2.55.016
Intel Indeo® Video 4.5                       : 4.51.16.03
XviD MPEG-4 Codec                            : n/a

Audio Codecs
------------
Microsoft IMA ADPCM CODEC                    : 4.00.0.0
Microsoft ADPCM CODEC                        : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC  : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC               : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC      : 1.00.0.0
Microsoft G.723.1 CODEC                      : 1.02.0.1
Windows Media Audio                          : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec      : 3.02.0.0
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
MSN Messenger Audio Codec                    : 4.00.0.0
Intel G.723.1 CODEC                          : 1.02.0.5
Indeo® audio software                        : 2.05.0.53
Microsoft PCM Converter                      : 5.00.0.0


ASPI Information
----------------
System ASPI                                  : ASPI is not installed

Nero ASPI                                    :  ASPI is installed and working properly

WNASPI32.DLL                                 :  2.0.1.59 160016 bytes June 17, 2003


#5

Remove the InCD software which is known to cause problems. What brand of dvd media are you using? Use the RECOMMENDED DVD MEDIA that PLEXTOR supports. Even if you use the COMPATIBLE list of DVD MEDIA that plextor supports doesn’t necessarily mean they will work correctly with the 708A drive.


#6

okay I removed that here’s the changed tool log from above. I still get the I/O error. I use power dvd, but i’m not trying to watch movies just read dvds I burned with art, photos and general files that I was able to read until sometime recently, unsure why. THat drive runs games, movies if I want to, but if i put in and dvd i burned with this exact dvd player that’s now giving me trouble (nothing has changed there) I get e:not accessible, the request could not be performed because of an I/O device error. I’m just trying to view the disks in explorer like any other folder, and it used to work, and it works if i stick like ut2004 in, I can view that dvd’s contents… but my discs i wrote that were viewable, no longer are. :sad:

Nero InfoTool 2.04

Drive Information
-----------------
Drive                                        : PLEXTOR  CD-R   PREMIUM  
Type                                         : CD-RW Recorder
Firmware Version                             : 1.02
Buffer Size                                  : 8 MB
Date                                         : 06-02-03
Serial Number                                : 164426
Drive Letter                                 : D:\
Location                                     : 1:0
Mechanism                                    : Tray
Read Speed                                   : 40, 32, 24, 8, 4 X
Write Speed                                  : 52, 40, 32, 24, 20, 16, 8, 4 X

Read CD Text                                 : Yes
Return C2 Pointers                           : Yes
Read CD-R                                    : Yes
Read CD-RW                                   : Yes
Read DVD-ROM                                 : No
Read DVD-RAM                                 : No
Read DVD-R                                   : No
Read DVD-RW                                  : No
Read DVD+R                                   : No
Read DVD+RW                                  : No
Read Digital Audio                           : Yes
Read CD+G                                    : Yes
Read VideoCD                                 : Yes

Write CD-R                                   : Yes
Write CD-RW                                  : Yes
Write DVD-R                                  : No
Write DVD-RW                                 : No
Write DVD+R                                  : No
Write DVD+RW                                 : No
Write DVD-RAM                                : No
Buffer Underrun Protection                   : Yes
Mount Rainier                                : Yes
Modes                                        : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96


Disc Information (D:\)
-------------------
Type                                         : Data CD (Mode 1)
Capacity                                     : 63:20.50  (556 MB)
Tracks                                       : 1
Sessions                                     : 1

File System                                  : ISO9660, Joliet
Title                                        : DSII_1
Date                                         : 19 July 2005
Publisher                                    : n/a
Application                                  : Stomp RecordNow MAX - Build 4.5.000


Drive Information
-----------------
Drive                                        : PLEXTOR  DVDR   PX-708A  
Type                                         : DVD-R/RW Combo Drive
Firmware Version                             : 1.11
Buffer Size                                  : 2 MB
Date                                         : 07-07-05
Serial Number                                : 271942
Drive Letter                                 : E:\
Location                                     : 2:0
Mechanism                                    : Tray
Read Speed                                   : 40, 32, 24, 8, 4 X
Write Speed                                  : 40, 32, 16, 8, 4 X

Read CD Text                                 : Yes
Return C2 Pointers                           : Yes
Read CD-R                                    : Yes
Read CD-RW                                   : Yes
Read DVD-ROM                                 : Yes
Read DVD-RAM                                 : No
Read DVD-R                                   : Yes
Read DVD-RW                                  : Yes
Read DVD+R                                   : Yes
Read DVD+RW                                  : Yes
Read Digital Audio                           : Yes
Read CD+G                                    : Yes
Read VideoCD                                 : Yes

Write CD-R                                   : Yes
Write CD-RW                                  : Yes
Write DVD-R                                  : Yes
Write DVD-RW                                 : Yes
Write DVD+R                                  : Yes
Write DVD+RW                                 : Yes
Write DVD-RAM                                : No
Buffer Underrun Protection                   : Yes
Mount Rainier                                : Yes
Modes                                        : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control                    : RPC II
Region                                       : 1
Changes User                                 : 4
Changes Vendor                               : 4

Disc Information (E:\)
-------------------
Type                                         : - no disc inserted -


Interface Information
---------------------
Adapter 1
---------
Description                                  : Primary IDE Channel

Driver
Description                                  : System32\DRIVERS\iaStor.sys
Company                                      : Intel Corporation
Version                                      : 3.5.0.2568, 06/17/2003
Description                                  : Intel Application Accelerator driver

Attached Devices
Description                                  : Master: Raid 0 Volume
Type                                         : Disk Drive
DMA                                         : On

Adapter 2
---------
Description                                  : Secondary IDE Channel

Driver
Description                                  : System32\DRIVERS\atapi.sys
Company                                      : Microsoft Corporation
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description                                  : IDE/ATAPI Port Driver

Attached Devices
Description                                  : Master: PLEXTOR CD-R   PREMIUM
Type                                         : CD-Rom Drive
DMA                                         : On
Autorun                                      : On

Adapter 3
---------
Description                                  : Secondary IDE Channel

Driver
Description                                  : System32\DRIVERS\atapi.sys
Company                                      : Microsoft Corporation
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description                                  : IDE/ATAPI Port Driver

Attached Devices
Description                                  : Master: PLEXTOR DVDR   PX-708A
Type                                         : CD-Rom Drive
DMA                                         : On
Autorun                                      : On


Software Information
--------------------
Operating System                             : Windows XP Professional (5.01.2600 Service Pack 2)
ASPI                                         : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG

Description                                  : Nero Burning ROM
Version                                      : 6, 0, 0, 16
Company                                      : Ahead Software AG
Version Check                                : Ok

Description
Version                                      : 2,0,1,1
Company                                      : Ahead Software AG

Description                                  : PowerDVD
Version                                      : 6.00.1102
Company                                      : CyberLink Corp.


Hardware Information
--------------------
CPU                                         :  Intel  Pentium  4 CPU 3.20GHz 3200 MHz
Bus Speed                                    :  200 MHz
Motherboard                                  :  ASUSTeK P4C800-E
System                                       :  To To Be Filled By O.E.M.
BIOS                                         :  AMI 080009  
Memory                                       :  2048 MB
Sound                                        : SB Audigy 2 ZS Audio [DF00]
Video                                        : ?

Driver Information
------------------
Driver                                       : 875raid
Description                                  : Intel Application Accelerator driver
Version                                      : 3.5.0.2568, 06/17/2003
Company                                      : Intel Corporation

Driver                                       : Abiosdsk
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : abp480n5
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : ACPI
Description                                  : ACPI Driver for NT
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : ACPIEC
Description                                  : ACPI Embedded Controller Driver
Version                                      : 5.1.2600.0 (xpclient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : adpu160m
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : aec
Description                                  : Microsoft Acoustic Echo Canceller
Version                                      : 5.1.2601.2180
Company                                      : Microsoft Corporation

Driver                                       : Aha154x
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : aic78u2
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : aic78xx
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : AliIde
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : amsint
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Arp1394
Description                                  : IP/1394 Arp Client
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : asc
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : asc3350p
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : asc3550
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : AsyncMac
Description                                  : MS Remote Access serial network driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : atapi
Description                                  : IDE/ATAPI Port Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Atdisk
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Atmarpc
Description                                  : IP/ATM Arp Client
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : audstub
Description                                  : AudStub Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : BANTExt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : cbidf2k
Description                                  : CardBus/PCMCIA IDE Miniport Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : CCDECODE
Description                                  : WDM Closed Caption VBI Codec
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : cd20xrnt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : CdaC15BA
Description                                  : Macrovision SECURITY Driver
Version                                      : 3.17.000
Company                                      : Macrovision Europe Ltd

Driver                                       : Cdaudio
Description                                  : CD-ROM Audio Filter Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : Cdfs
Description                                  : CD-ROM File System Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Cdrom
Description                                  : SCSI CD-ROM Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Changer
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : CmdIde
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Cpqarray
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : ctac32k
Description                                  : Creative AC3 SW Decoder Device Driver (WDM)
Version                                      : 5.12.01.0404-1.82.0040
Company                                      : Creative Technology Ltd

Driver                                       : ctaud2k
Description                                  : Creative WDM Audio Device Driver
Version                                      : 5.12.01.0402-1.82.0020
Company                                      : Creative Technology Ltd

Driver                                       : ctdvda2k
Description                                  : Creative DVD-Audio Device Driver (WDM)
Version                                      : 5.13.01.0351-1.56.0010
Company                                      : Creative Technology Ltd

Driver                                       : ctprxy2k
Description                                  : Creative Proxy Device Driver (WDM)
Version                                      : 5.12.01.0402-1.82.0020
Company                                      : Creative Technology Ltd

Driver                                       : ctsfm2k
Description                                  : SoundFont(R) Manager (WDM)
Version                                      : 5.12.01.0402-1.82.0020
Company                                      : Creative Technology Ltd

Driver                                       : dac960nt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Disk
Description                                  : PnP Disk Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : dmboot
Description                                  : NT Disk Manager Startup Driver
Version                                      : 2600.2180.503.0
Company                                      : Microsoft Corp., Veritas Software

Driver                                       : dmio
Description                                  : NT Disk Manager I/O Driver
Version                                      : 2600.2180.503.0
Company                                      : Microsoft Corp., Veritas Software

Driver                                       : dmload
Description                                  : NT Disk Manager Startup Driver
Version                                      : 2600.0.503.0
Company                                      : Microsoft Corp., Veritas Software.

Driver                                       : DMusic
Description                                  : Microsoft Kernel DLS Synthesizer
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : dpti2o
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : drmkaud
Description                                  : Microsoft Kernel DRM Audio Descrambler Filter
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : E1000
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : emupia
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Fastfat
Description                                  : Fast FAT File System Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Fdc
Description                                  : Floppy Disk Controller Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Flpydisk
Description                                  : Floppy Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : FltMgr
Description                                  : Microsoft Filesystem Filter Manager
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Ftdisk
Description                                  : FT Disk Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : gameenum
Description                                  : Game Port Enumerator
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : GEARAspiWDM
Description                                  : CDRom Class Filter Driver
Version                                      : 2.0.4.3
Company                                      : GEAR Software Inc.

Driver                                       : Gpc
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : ha10kx2k
Description                                  : Creative EMU10KX HAL (WDM)
Version                                      : 5.12.01.0404-1.82.0040
Company                                      : Creative Technology Ltd

Driver                                       : hap16v2k
Description                                  : Creative EMU10KX-P16v HAL (WDM)
Version                                      : 5.12.01.0403-1.82.0030
Company                                      : Creative Technology Ltd

Driver                                       : hidusb
Description                                  : USB Miniport Driver for Input Devices
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : hpn
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : HTTP
Description                                  : HTTP Protocol Stack
Version                                      : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company                                      : Microsoft Corporation

Driver                                       : i2omgmt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : i2omp
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : i8042prt
Description                                  : i8042 Port Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : iaStor
Description                                  : Intel Application Accelerator driver
Version                                      : 3.5.0.2568, 06/17/2003
Company                                      : Intel Corporation

Driver                                       : ICAM3NT5
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Imapi
Description                                  : IMAPI Kernel Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : ini910u
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : IntelIde
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : intelppm
Description                                  : Processor Device Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : ip6fw
Description                                  : IPv6 Windows Firewall Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : IpFilterDriver
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : IpInIp
Description                                  : IP in IP Encapsulation Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : IpNat
Description                                  : IP Network Address Translator
Version                                      : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company                                      : Microsoft Corporation

Driver                                       : IPSec
Description                                  : IPSec Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : IRENUM
Description                                  : Infra-Red Bus Enumerator
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : isapnp
Description                                  : PNP ISA Bus Driver
Version                                      : 5.1.2600.0 (xpclient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : kmixer
Description                                  : Kernel Mode Audio Mixer
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : lbrtfdc
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Modem
Description                                  : Modem Device Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : mouhid
Description                                  : HID Mouse Filter Driver
Version                                      : 5.1.2600.0 (XPClient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : mraid35x
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : MRxDAV
Description                                  : Windows NT WebDav Minirdr
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSKSSRV
Description                                  : MS KS Server
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSPCLOCK
Description                                  : MS Proxy Clock
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSPQM
Description                                  : MS Proxy Quality Manager
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : mssmbios
Description                                  : System Management BIOS Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : MSTEE
Description                                  : WDM Tee/Communication Transform Filter 
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NABTSFEC
Description                                  : WDM NABTS/FEC VBI Codec
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NAVENG
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : NAVEX15
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : NdisIP
Description                                  : Microsoft IP Driver
Version                                      : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NdisTapi
Description                                  : NDIS 3.0 connection wrapper driver
Version                                      : 5.1.2600.0 (xpclient.010817-1148)
Company                                      : Microsoft Corporation

Driver                                       : Ndisuio
Description                                  : NDIS User mode I/O Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NdisWan
Description                                  : MS PPP Framing Driver (Strong Encryption)
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : NIC1394
Description                                  : IEEE1394 Ndis Miniport and Call Manager
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : Npfs
Description                                  : NPFS Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : npkcrypt
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : NPPTNT2
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : Ntfs
Description                                  : NT File System Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation

Driver                                       : nv
Description                                  : n/a
Version                                      : n/a
Company                                      : n/a

Driver                                       : 
Version                                      : 7.0.2.03.28a

Driver                                       : msvcirt.dll
Version                                      : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver                                       : mfc42.dll
Version                                      : 6.02.4131.0

Driver                                       : msvcp60.dll
Version                                      : 6.02.3104.0

Driver                                       : msvcp70.dll
Version                                      : 7.00.9466.0

Driver                                       : msvcr70.dll
Version                                      : 7.00.9466.0

Driver                                       : ole32.dll
Version                                      : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver                                       : olepro32.dll
Version                                      : 5.1.2600.2180

Driver                                       : oledlg.dll
Version                                      : 1.0 (XPClient.010817-1148)

Driver                                       : advapi32.dll
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver                                       : comc
Version                                      : 5.82 (xp2.0.4.3

Driver                                       : setupapi.dll
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Lower Filters
-------------
Driver                                       : PxHelp20
Description                                  : Px Engine Device Driver for Windows 2000/XP
Version                                      : 2.03.28a
Company                                      : Sonic Solutions

Upper Filters
-------------
Driver                                       : GEARAspiWDM
Description                                  : CDRom Class Filter Driver
Version                                      : 2.0.4.3
Company                                      : GEAR Software Inc.

Video Codecs
------------
Cinepak Codec by Radius                      : 1.10.0.11
Intel 4|2|0 Video V2.50                      : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel IYUV codec                             : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE                                : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1                            : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec                            : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec                  : 5.1.2600.2180
Microsoft H.261 Video Codec                  : 5.1.2600.2180
Fraps Video Decompressor                     : 2, 7, 2, 5535
Indeo® video 5.10                            : R.5.10.15.2.55
Intel I.263 Video Driver 2.55.016            : V2.55.016
Intel Indeo® Video 4.5                       : 4.51.16.03
XviD MPEG-4 Codec                            : n/a

Audio Codecs
------------
Microsoft IMA ADPCM CODEC                    : 4.00.0.0
Microsoft ADPCM CODEC                        : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC  : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC               : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC      : 1.00.0.0
Microsoft G.723.1 CODEC                      : 1.02.0.1
Windows Media Audio                          : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec      : 3.02.0.0
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
MSN Messenger Audio Codec                    : 4.00.0.0
Intel G.723.1 CODEC                          : 1.02.0.5
Indeo® audio software                        : 2.05.0.53
Microsoft PCM Converter                      : 5.00.0.0


ASPI Information
----------------
System ASPI                                  : ASPI is not installed

Nero ASPI                                    :  ASPI is installed and working properly

WNASPI32.DLL                                 :  2.0.1.59 160016 bytes June 17, 2003



#7

What brand of dvd media are you using? Using cheap or non recommended dvd media will usually cause problems like you’re experiencing. Try uninstalling Power DVD and install the latest version.


#8

I’ll give it a try. Even though I don’t use that dvd softwate, it could still cause this I/O error? Also is there anything i should look for in the registry or anything that might be left over? I’m not entirely good with troubleshooting and stuff, but I am trying hard. I hate to ask questions like that cause chances are I won’t know how to get this working right, but hopefully I can.

oh and if mean what brand of dvd discs, they are Verbatim, but this computer for 2+ years read and wrote to those discs fine. I tried various other brands since I’ve gotten this error, but it won’t read any of those discs anyway.


#9

you may want to conduct a self-test with a piece of that Verbatim media. see the Plextor FAQ located at the top of this forum section for details on how to conduct the self-test. by doing this, you’ll identify whether or not it’s a hardware issue before going through all the software troubleshooting steps.


#10

What happens if you reduce the write speed?


#11

I’ll try the test. It’s not a write thing though, my player read these dvd’s for a few years than suddenly stopped reading them. Seeing that’s it’s Memorex too ones too… I’m confused. Last month I pulled files off these dvds fine, now it doesn’t even read them which is weird… yet it reads movies or pc games fine.


#12

sounds very much like crappy media that’s deteriorated…not a surprise considering it’s memorex branded crap.


#13

well some of these disks are other brands too, and pretty new. It’s just not reading them suddenly. I wish I could figure this out.


#14

Just because the discs you have are brand new doens’t mean anything. Use DVDINFO PRO or DVD IDENTIFIER to find the media codes on those discs that you have. Post the media codes in here. I’m betting on the discs not being good quality media which is why you’re having read problems. I’d suggest buying new dvd media like TAIYO YUDEN for your future dvd burning. :wink:

Use another dvdrom or dvd burner to see if those discs can be read.


#15

[21:02:24] ERROR : Unable To Initialize Disc In Time : Hardware error - Track following error [04/09/01] <– typical error with 5 different brands of dvd’s, which do work on another pc.

[21:04:10] ERROR : Unsupported Medium Detected
[21:04:10] INFO : Disc Identification Requires DVD, HD DVD or Blu-Ray Recorder And Matching Media <—UT2004 (play it all the time, the disk works though, I reinstalled it fine).

the long log

 


----------------------------------------------------------------------------
Unique Disc Identifier : [Not Available]
----------------------------------------------------------------------------
Disc & Book Type :       [Not Available] - [Not Available]
Manufacturer Name :      [This Info Will Be Retrieved From Manufacturer Database]
Manufacturer ID :        [Not Available]
Media Type ID :          [Not Available]
Product Revision :       [Not Available]
Blank Disc Capacity :    [Decimal GB (1000) Followed By Binary GiB (1024)]
Recording Speeds :       [Disc Speeds Are Regardless Of Drive Capabilities]
----------------------------------------------------------------------------
[ DVD Identifier V4.3.0 - http://DVD.Identifier.CDfreaks.com ]
----------------------------------------------------------------------------





[21:07:14] DVD Identifier V4.3.0
[21:07:14] Initializing Drive Interface [Auto-Select ASPI/SPTI]
[21:07:14] SPTI Drive Interface Successfully Initialized
[21:07:14] 1 Supported Drive Found (Out Of 2 Available Drives)
[21:07:14] Manufacturer Database [01-MAY-06@680$88] Loaded From File : (@680$88) Entries Found
[21:07:14] Internet Version Check Postponed Since Last Check Happened Less Than 1 Hour Ago
[21:07:49] Waiting For Drive To Initialize Disc...
[21:08:08] ERROR : Unable To Initialize Disc In Time : Not ready - Logical unit not ready [02/04/01]

Is this a software issue or something?


#16

Try using CD/DVD SPEED version 4.51.1 to find out the DISC INFO.
For example like this:



#17

Thanks for the reply…

I have an older version of that software, but the start button never becomes available. I’ll see if I can find the version you mentioned though.

EDIT: I have that software now, but the start button never even works. It says no disc in inserted, even though one is. I tried several, even dvds and games, that run fine but this application doesn’t seem to think there is a disc in the drive.


#18

http://www.cdspeed2000.com/go.php3?link=download.html

download the 4.51.1 version of NERO CD/DVD SPEED


#19

Thanks, the disc I am trying to read right now works on another pc, and when i first put it in, I saw the contents for a moment. The cdspped program wasn’t even reading a disc as in the drive, so i clicked some of the contents on the dvd i just checked, it was all there worked fine, just like on another pc. Took the disk out, put it back in, hoping the cddvdspeed tool might read it this time, and recieved the I/O error. I am wondering if it’s the drive just something is not set up right. I did reformat not that long ago and I installed the drivers Alienware instructed me to, but they were dated old, and the tech told me “those were the best for my dvd player”. I am confused right now. Wish I could read the disc. It did read for a moment, it works on other pcs. Not sure what is going entirely, and I wish I had better information to give you since you are kind enough to help me this far.

Sometimes it just says insert a disc that’s already there too, and works. Other times I/O error. I have the software you sent me the link to, and I selected the correct drive, it worked fine on the cd-r drive, just isn’t on this dvd one, yet the dvd player reads films and games fine.


#20

Can you get the disc info from those discs from another computer? Try using CD/DVD SPEED in that other computer to see the disc info.

Do the self diagnostic test which you will need to use a RECOMMENDED brand of dvd media. The self diagnostic test is easy to do and this will tell you whether or not the drive is working correctly or not. If you have XP as your operating system try rolling back before you had these problems. Last resort would be to reinstall windows but I would only do that as a last resort.