I am at my wits end.
I have dual Plextor 760-A DVD reader/recorders. Both drives will read and play an Audio CD, but not a DVD or CD-ROM. I have updated to the latest firmware from Plextor. I have the following software on my computer that might be relevant.
Nero 18.104.22.168 - removed INCD
Itunes - that played the Audio CD
When I put a CD-ROM or DVD in the tray, I see lights flash & hear whirring. But, even after waiting, and even with ANYDVD disabled, I get the message
g:\ is not accessible
The Request could not be performed because of a device I/O error.
I am guessing it is a software program. I tried updating Nero, then removed it and reinstalled without INCD - still no luck. I tried disabling ANYDVD.
I am afraid it is something to do with a service that was turned off accidently (my computer had a major glitch that resulted in many needed services being turned off) or perhaps the filter issues?
I would be happy to provide any other info that I can for a diagnosis.