I just installed my brand new Plextor 716A drive. During the initial boot up, the drive tray opened. I left it alone, figuring it was just loading/testing the drive. Per Windows XP, the drive was detected and installed correctly. The problem now is that the drive won't close. I press the button for it to close, and the tray goes in and pops back out. I tried it with a DVD and empty - no luck, it just won't close and stay closed or read anything.
I'm working on a Dell Dimension 4600, both disk drives are set at CSEL. I have no problems switching to master/slave, but figure there might be some simple solution I'm missing before I open the computer up again.
I'm at a loss. Anyone else have any ideas?