"please put a empty cd in" or " there is no empty cd inside"

i have tried to burn cd and dvd , but the programm told me there is no cd inside. But i have one in it. I tried cd and dvd , all cant read. But if i open with explorer , it works. whats wrong with the programm? do i need to configure something?

May be you try to write to another drive as you want.
Without further information it is difficult to find the problem.