Please help me, I think I might toast my first DVD writer



Hi folks,

Today I picked up a BEN DW822A DVD burner from a local computer shop and after I install it onto my PC, I flash the firmware to B3IC and after I reboot my PC and go back to Windows and use a program called
DVDINFPRO to check out the current firmware version of my BenQ DVD writer, the info of my drive only can be seen as ATAPI DVD DUAL 8X4X12, may I know is this normal ??

Another thing is when I use my Nero 6.13 Nero Into Tool and attempt to check out the info of this DVD burner, it crash my PC and give me a deadly Blue Screen of Death, so I have to reset my PC manually.

Lastly, I have been successfully burning a Data DVD with Nero 6.13, so far no problem at all.

But I am kind of worry, please help.


in your case i would disregard point 2)

  1. go through the 10 points listed @ [though YOU may be no newbie, the trouble IS, and may be related to any one ,or all, of the listed items]

  2. update the firmware of the drive. check for updates @

  3. try another brand of CD/DvD disc

  4. install aspi layer. preferred is v460. get it @

  5. a) update the burning program you are using to the latest release. b) uninstall any recently installed software. c) do a virus scan, and a scan with spybot s & d [ get it @ ]

  6. for XP or Win2K users, optimise your operating system Services for best system performance. for info go to and

  7. open taskmanager and shutdown ALL unneeded processes that are running.

  8. a) try another burning software and see if you get a better result. deepburner standard is free. get it @ b) for users of alcohol 120%, update to the latest drives support DLL [ look for topic “Alcohol 120% Device Support Patch Released” @ ]

  9. make sure mainboard chipset drivers are up to date. make sure all cables and jumpers connected to drives are correctly configured with regard to master/slave setup.

  10. enter your BIOS and disable anything you don’t use. set memory speeds to default. set cpu speed to default. if you overclock, DON’T [until you are certain that overclocking is not the cause of the trouble].

  11. if you still cannot fix the problem, try the drive in another PC that has NO burning issues…if possible.