Please help me, I think I might toast my first DVD writer

vbimport

#1

Hi folks,

Today I picked up a BEN DW822A DVD burner from a local computer shop and after I install it onto my PC, I flash the firmware to B3IC and after I reboot my PC and go back to Windows and use a program called
DVDINFPRO to check out the current firmware version of my BenQ DVD writer, the info of my drive only can be seen as ATAPI DVD DUAL 8X4X12, may I know is this normal ??

Another thing is when I use my Nero 6.13 Nero Into Tool and attempt to check out the info of this DVD burner, it crash my PC and give me a deadly Blue Screen of Death, so I have to reset my PC manually.

Lastly, I have been successfully burning a Data DVD with Nero 6.13, so far no problem at all.

But I am kind of worry, please help.


#2

in your case i would disregard point 2)
:slight_smile:

  1. go through the 10 points listed @ http://www.mrbass.org/dvdnewbie/ [though YOU may be no newbie, the trouble IS, and may be related to any one ,or all, of the listed items]

  2. update the firmware of the drive. check for updates @ http://forum.rpc1.org/dl_all.php

  3. try another brand of CD/DvD disc

  4. install aspi layer. preferred is v460. get it @ http://www.snapfiles.com/get/aspilayer.html

  5. a) update the burning program you are using to the latest release. b) uninstall any recently installed software. c) do a virus scan, and a scan with spybot s & d [ get it @ http://www.safer-networking.org/en/index.html ]

  6. for XP or Win2K users, optimise your operating system Services for best system performance. for info go to http://www.blackviper.com/WinXP/service411.htm#Alerter and http://www.freeware-alternative.uni.cc/downloads/service-controller-xp/service-controller-xp.html

  7. open taskmanager and shutdown ALL unneeded processes that are running.

  8. a) try another burning software and see if you get a better result. deepburner standard is free. get it @ http://www.deepburner.com/ b) for users of alcohol 120%, update to the latest drives support DLL [ look for topic “Alcohol 120% Device Support Patch Released” @ http://forum.alcohol-soft.com/index.php?showforum=10 ]

  9. make sure mainboard chipset drivers are up to date. make sure all cables and jumpers connected to drives are correctly configured with regard to master/slave setup.

  10. enter your BIOS and disable anything you don’t use. set memory speeds to default. set cpu speed to default. if you overclock, DON’T [until you are certain that overclocking is not the cause of the trouble].

  11. if you still cannot fix the problem, try the drive in another PC that has NO burning issues…if possible.