Please help! I think my drive is broken!

Hi guys. 2 days ago my brother tried to burn a CD. He came and got me, and said something was wrong. It would not burn or eject. After hitting the eject button a few times, a little spinning disc icon popped up, then I got a message in windows. (I forgot what it said) It basically refused to eject, then I realized that the last thing I did the night before was burn a disc. So I asked my brother did he realize a disc was already in the drive, and he said no. :rolleyes: Rebooted my PC, and got it to eject while Windows was starting up. It made somewhat of a sound, but it didn’t sound terrible, then out comes 2 discs.

Since then my drive has not worked correctly! When I try to burn DVD’s my PC slows to a near halt. I can’t do anything while it’s burning. It also takes double the time to burn, and I get tons of errors! Any idea what to do? Here is a log I have from image burn. Please help guys!

I 23:53:11 ImgBurn Version 2.4.4.0 started!
I 23:53:11 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)
I 23:53:11 Total Physical Memory: 513,832 KB - Available: 238,296 KB
I 23:53:11 Initialising SPTI…
I 23:53:11 Searching for SCSI / ATAPI devices…
I 23:53:11 Found 1 DVD±RW!
I 23:54:00 Operation Started!
I 23:54:00 Source File: I:\Move here\EVERYTHING2\backups\I:\Virtua-Fighter-5-XBOX360-ACE\Virtua_Fighter_5_XBOX360-ACE.dvd
I 23:54:00 Source File Sectors: 3,827,488 (MODE1/2048)
I 23:54:00 Source File Size: 7,838,695,424 bytes
I 23:54:00 Source File Volume Identifier: XGD2DVD_NTSC
I 23:54:00 Source File Volume Set Identifier: 34672923
I 23:54:00 Source File Implementation Identifier: Sonic Scenarist 3.1
I 23:54:00 Source File File System(s): ISO9660, UDF (1.02)
I 23:54:00 Destination Device: [0:0:0] TSSTcorp CD/DVDW TS-H552B GA04 (J:) (ATA)
I 23:54:00 Destination Media Type: DVD+R DL (Disc ID: RITEK-S04-66) (Speeds: 2.4x)
I 23:54:00 Destination Media Sectors: 4,173,824
I 23:54:00 Write Mode: DVD
I 23:54:01 Write Type: DAO
I 23:54:01 Write Speed: 2.4x
I 23:54:01 Link Size: Auto
I 23:54:01 Lock Volume: Yes
I 23:54:01 Test Mode: No
I 23:54:01 OPC: No
I 23:54:01 BURN-Proof: Enabled
I 23:54:01 Book Type Setting: DVD-ROM
I 23:54:01 User Specified L0 Data Zone Capacity: 1,913,760
I 23:54:51 Set L0 Data Zone Capacity Succeeded!
I 23:54:51 Filling Buffer… (20 MB)
I 23:54:52 Writing LeadIn…
I 23:54:54 Writing Session 1 of 1… (1 Track, LBA: 0 - 3827487)
I 23:54:54 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 3827487)
I 23:54:54 Writing Layer 0… (LBA: 0 - 1913759)
W 00:20:14 Failed to Write Sectors 1886016 - 1886047 - Reason: Write Error
W 00:20:14 Retrying (1 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (2 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (3 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (4 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (5 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (6 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (7 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (8 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (9 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (10 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (11 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (12 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (13 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (14 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (15 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (16 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (17 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (18 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (19 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:20:14 Retrying (20 of 20)…
W 00:20:14 Retry Failed - Reason: Invalid Address For Write
W 00:21:12 Retrying (21)…
W 00:21:12 Retry Failed - Reason: Invalid Address For Write
W 00:21:13 Retrying (22)…
W 00:21:13 Retry Failed - Reason: Invalid Address For Write
W 00:21:13 Retrying (23)…
W 00:21:13 Retry Failed - Reason: Invalid Address For Write
W 00:21:13 Retrying (24)…
W 00:21:13 Retry Failed - Reason: Invalid Address For Write
W 00:21:14 Retrying (25)…
W 00:21:14 Retry Failed - Reason: Invalid Address For Write
W 00:21:14 Retrying (26)…
W 00:21:14 Retry Failed - Reason: Invalid Address For Write
W 00:21:14 Retrying (27)…
W 00:21:14 Retry Failed - Reason: Invalid Address For Write
W 00:21:14 Retrying (28)…
W 00:21:14 Retry Failed - Reason: Invalid Address For Write
W 00:21:19 Retrying (29)…
W 00:21:19 Retry Failed - Reason: Invalid Address For Write
W 00:21:19 Retrying (30)…
W 00:21:19 Retry Failed - Reason: Invalid Address For Write
W 00:21:19 Retrying (31)…
W 00:21:19 Retry Failed - Reason: Invalid Address For Write
W 00:21:20 Retrying (32)…
W 00:21:20 Retry Failed - Reason: Invalid Address For Write
W 00:21:20 Retrying (33)…
W 00:21:20 Retry Failed - Reason: Invalid Address For Write
W 00:21:20 Retrying (34)…
W 00:21:20 Retry Failed - Reason: Invalid Address For Write
W 00:21:21 Retrying (35)…
W 00:21:21 Retry Failed - Reason: Invalid Address For Write
W 00:21:21 Retrying (36)…
W 00:21:21 Retry Failed - Reason: Invalid Address For Write
E 00:21:22 Failed to Write Sectors 1886016 - 1886047 - Reason: Write Error
E 00:21:22 Next Writable Address: 1885331
I 00:21:22 Synchronising Cache…
I 00:21:33 Closing Track…
I 00:21:36 Finalising Disc…
W 00:42:23 Potential ‘WaitImmediateIO’ Deferred Error - (95%, 0/3) - Session Fixation Error Writing Lead Out
W 00:42:23 Finalise Disc Failed! - Reason: Session Fixation Error Writing Lead Out
W 00:42:23 Retrying (1 of 3)…
W 01:03:10 Potential ‘WaitImmediateIO’ Deferred Error - (95%, 0/3) - Session Fixation Error Writing Lead Out
W 01:03:10 Retry Failed - Reason: Session Fixation Error Writing Lead Out
W 01:03:10 Retrying (2 of 3)…
W 01:23:57 Potential ‘WaitImmediateIO’ Deferred Error - (95%, 0/3) - Session Fixation Error Writing Lead Out
W 01:23:57 Retry Failed - Reason: Session Fixation Error Writing Lead Out
W 01:23:57 Retrying (3 of 3)…
W 01:44:55 Potential ‘WaitImmediateIO’ Deferred Error - (95%, 0/3) - Session Fixation Error Writing Lead Out
W 01:44:55 Retry Failed - Reason: Session Fixation Error Writing Lead Out
W 01:46:44 Retrying (4)…
W 02:07:31 Potential ‘WaitImmediateIO’ Deferred Error - (95%, 0/3) - Session Fixation Error Writing Lead Out
W 02:07:31 Retry Failed - Reason: Session Fixation Error Writing Lead Out
E 02:22:47 Failed to Write Image!
I 02:22:47 Exporting Graph Data…
I 02:22:47 Graph Data File: H:\Documents and Settings\Admin\Application Data\ImgBurn\Graph Data Files\TSSTcorp_CD-DVDW_TS-H552B_GA04_WEDNESDAY-JUNE-24-2009_11-54_PM_RITEK-S04-66_2.4x.ibg
I 02:22:47 Export Successfully Completed!
E 02:22:47 Operation Failed! - Duration: 02:28:46
I 02:22:47 Average Write Rate: 2,376 KB/s (1.7x) - Maximum Write Rate: 2,736 KB/s (2.0x)

:confused: :sad:

First thing you couls try is to uninstall the drive… through Hardware Manager… then when you reboot Windows will redetect it…see if that helps.

If not… try reflashing the drive with firmware… I’ve saved a couple drives from their deathbeds merely by reflashing them…

Worth a try…

Hi,

please check if DMA is enabled for your drive. The current transfer mode must not be PIO.

Also, your (rather old) drive might not support the blank DL media properly (if at all).

Michael

[QUOTE=MBK;2297875]First thing you couls try is to uninstall the drive… through Hardware Manager… then when you reboot Windows will redetect it…see if that helps.

If not… try reflashing the drive with firmware… I’ve saved a couple drives from their deathbeds merely by reflashing them…

Worth a try…[/QUOTE]

I’ll give uninstalling a try. I’ve been wanting to flash my drive, but I can’t find the correct firmware. Can you help me with finding the correct one?

[QUOTE=mciahel;2297876]Hi,

please check if DMA is enabled for your drive. The current transfer mode must not be PIO.

Also, your (rather old) drive might not support the blank DL media properly (if at all).

Michael[/QUOTE]

During my many searches on this, I seen DMA being mentioned, but no instructions on how to check it. I don’t know where it’s located. When I find it, do I have to switch it to PIO mode or something?

My drive IS old as dirt, but I have been burning with the same media for quite a while with no coasters. Again, I would still like to update my firmware, but I’m scared of using the wrong firmware, and ruining the drive. Any help with locating the right firmware would be great.

Hi,[QUOTE=thablewprnt;2297903]I’ll give uninstalling a try. I’ve been wanting to flash my drive, but I can’t find the correct firmware. Can you help me with finding the correct one?[/quote]Your drive seems to be a Gateway OEM version. So check Gateway support website for newer firmware.

During my many searches on this, I seen DMA being mentioned, but no instructions on how to check it. I don’t know where it’s located.
http://club.cdfreaks.com/f61/troubleshooting-enabling-checking-dma-windows-vista-xp-2000-me-9x-101616/

When I find it, do I have to switch it to PIO mode or something?
No. Your drive must run in UDMA2 mode. PIO is bad.

Again, I would still like to update my firmware, but I’m scared of using the wrong firmware, and ruining the drive. Any help with locating the right firmware would be great.
See above. Normally, the flash utility should block application of wrong firmware.

Michael