Please help hpdvd1040e external burner not being found



My hpdvd1040e external is not being read by my hp xp desktop computer–it worked fine until i used the hp driver replacement utility, shortly after i did this it stopped being reconized by the computer-what is stopping the burner from being recognized–thanks


How is it connected, usb?

Tried another usb port?


Yes I replaced cable and checked burner on another computer it worked fine- I cant remember if there was a instalion disc that came with it -someone said it is plug and play and didnt nead a disc? Thanks


Check the devicemanager. Is there a red or yellow mark?