PLEASE HELP "Burn process failed at 24x (3,600 KB/s)"

Hello guys,

I need your help. I’m trying to record a simple data CD to backup documents and receive the error Burn process failed at 24x (3,600 KB/s).

My drive is LG GCC-4521B and the media I’m using is TDK (which has worked in the past).

I’ll copy the log file. I could really use your help since I want to backup my data so I can format my PC.

Thanks for any help you can offer and sorry for the long post.

best regards

joe_pt

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead\Nero\Wnaspi32.dll’: Ver=2.0.1.56, size=163910 bytes, created 02-04-2003 16:13:44
Nero version: 6.0.0.0 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-4081B>Version: A104 - HA 1 TA 1 - 6.0.0.0
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <HL-DT-ST RW/DVD GCC-4521B>Version: 1.00 - HA 1 TA 0 - 6.0.0.0
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST RW/DVD GCC-4521B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GSA-4081B atapi Port 1 ID 1 DMA: On
CdRomPeripheral : VOBID InstantDrive CD 14 VOBID Port 2 ID 0 DMA: ?

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 510MB (522988kB)
Free physical memory: 215MB (220600kB)
Memory in use : 57 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

3.5.2006
CD-ROM (ISO)
19:27:50 #1 Text 0 File Isodoc.cpp, Line 5451
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

19:27:50 #2 Phase 90 File dlgbrnst.cpp, Line 1818
Buffer Underrun Protection activated

19:27:51 #3 Text 0 File Reader.cpp, Line 118
Reader running

19:27:51 #4 Text 0 File Writer.cpp, Line 127
Writer HL-DT-ST DVDRAM GSA-4081B running

19:27:51 #5 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)

19:27:51 #6 Text 0 File Burncd.cpp, Line 3081
Turn on Track-at-once, using CD-R/RW media

19:27:51 #7 Text 0 File DlgWaitCD.cpp, Line 224
Last possible write address on media: 359848 (79:59.73)
Last address to be written: 138546 (30:49.21)

19:27:51 #8 Text 0 File DlgWaitCD.cpp, Line 229
Write in overburning mode: FALSE

19:27:51 #9 Text 0 File DlgWaitCD.cpp, Line 1688
Recorder: HL-DT-ST DVDRAM GSA-4081B;
CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

19:27:51 #10 Text 0 File ThreadedTransferInterface.cpp, Line 757
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 138547 (138547) = #138547/30:47.22
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 138545 blocks [HL-DT-ST DVDRAM GSA-4081B]
--------------------------------------------------------------

19:27:51 #11 Text 0 File Burncd.cpp, Line 3318
Recorder and media-info

=======================

Burning to HL-DT-ST DVDRAM GSA-4081B on a CD-R media

19:27:51 #12 Text 0 File ThreadedTransferInterface.cpp, Line 910
Prepare recorder HL-DT-ST DVDRAM GSA-4081B for write in TAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD not fixated
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC “”, FilePos 0 307200 284051456

19:27:51 #13 Text 0 File ThreadedTransferInterface.cpp, Line 938
Removed 2 run-out blocks from end of track 1.

19:27:51 #14 Phase 24 File dlgbrnst.cpp, Line 1818
Caching of files started

19:27:55 #15 Phase 25 File dlgbrnst.cpp, Line 1818
Caching of files completed

19:27:55 #16 Phase 36 File dlgbrnst.cpp, Line 1818
Burn process started at 24x (3,600 KB/s)

19:27:55 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2104
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

19:27:55 #18 Text 0 File Mmc.cpp, Line 18119
Set BUFE: supported -> ON

19:28:07 #19 SCSI -1039 File Cdrdrv.cpp, Line 1361
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x04260000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x01 0xFA 0x00 0x00 0x16 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x10
0x34 0x10 0x04 0x80 0x09 0x01

19:28:07 #20 CDR -1039 File Writer.cpp, Line 335
Focus or tracking error

19:28:07 #21 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion

19:28:07 #22 Text 0 File ThreadedTransfer.cpp, Line 221
conversion idle, stopping reader

19:28:07 #23 SCSI -1039 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 1, TA 1, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x35 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x04 0x00 0x00 0x00 0x00 0x10
0x34 0x10 0x04 0x80 0x09 0x01

19:28:07 #24 CDR -1039 File WriterStatus.cpp, Line 188
Focus or tracking error

19:28:07 #25 TRANSFER -18 File WriterStatus.cpp, Line 188
Could not perform EndTrack

19:28:07 #26 CDR -201 File WriterStatus.cpp, Line 191
Invalid write state

19:28:07 #27 TRANSFER -18 File WriterStatus.cpp, Line 191
Could not perform EndTrack

19:28:07 #28 Text 0 File Mmc.cpp, Line 13141
<HL-DT-STDVDRAM GSA-4081B> start Close Session

19:28:07 #29 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 0:00,000 (0ms) -> OK

19:28:07 #30 Phase 38 File dlgbrnst.cpp, Line 1818
Burn process failed at 24x (3,600 KB/s)

Existing drivers:
File ‘WNASPINT.DLL’: Ver=V1.18, size=57344 bytes, created 05-11-2002 15:16:52
File ‘Drivers\atapi.sys’: Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 17-08-2001 13:51:56 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Perhaps upgrading your version of Nero will help if your key allows.

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Focus or tracking error

What sounds like a hardware problem with the drive.
But you can try different media first

Here’s a thread that deals with this specific issue. Read more here

Thanks for you prompt replies!

I was able to fix the problem with an alternate solution that I found in another forum and I’m copying the solution used.

Before I would like to thank you guys for responding and I think cleaning the drive is a good idea and I’ll do that anyway!

Here’s the solution:

"Try this:

Here is the link to the ASPI utility for WIN XP which also has the ASPI chk tool within it.
http://adaptec.com/worldwide/support/driverdetail.jsp?sess=no&language=English+US&cat=%2FOperating+System%2FMicrosoft+Windows+XP&filekey=aspi_v471.exe

Copy and paste these instructions to notepad and print them, since you’ll have to reboot to complete the installation.

In advance, I aplogize if my instructions seem elementary, not all are pc savvy.

First click on the link above and download the file to the default location which will be the root of the local disk. Here is the path, depending on your drive letter, may be “c” or “d”. If it is local disk d then replace the c with the d.

C:\adaptec\aspi or D:\adaptec\aspi

Now go to windows explorer, by right clicking the windows start button and left clicking explore.

Look for the adaptec folder

Double Click on the adaptec folder, and to the right, in the split window, you’ll see the aspi folder, now double click it. Now you will see a multitude of files.

Look for the “aspiinst” icon and double click it. Follow the instructions.

DOnt worry that it doesn’t mention anything about ASPI for WIN XP, its OK… DONT WORRY it will work… 4 SHO…

Once rebooted go back to the aspi folder and look for the “aspichk” icon, this is the ASPI check.

Here are the instructions to get to the folder
Double Click on the adaptec folder, you’ll see the aspi folder, now double click it.

At the bottom in very light letters you will either see ASPI is installed and fully operational, which is what you want or ASPI error or ASPI is not functional or… you get the point.
At any regard, you’ll want the ASPI to be installed and fully operational.
GOOD LUCK & hope this helps… 321sucker"

Thanks is also due to 321sucker from the other forum

  • joe_pt

Hello,
I had the same problem ( I have Nero Suit ver. 6.6.0.13 bundled) and I was getting this same error " Burn process failed at 24x (3,600 KB/s" - Here is what I did:
I cleaned the lens and the CD/ DVD RW with a cotton ball dapped in alcohol, waited for a minute or so till it dried up then burned some audio on the same CD/R and it worked smoothly with no errors. I just liked to share this with you hopping that it might be helpful. Good Luck!:wink:

1 Like

Updating to latest Nero 6 version 6.6.0.15c might help as well.

[QUOTE=bevills1;2555814]Updating to latest Nero 6 version 6.6.0.15c might help as well.[/QUOTE]I’d consider 6.6.1.15 as the latest Nero6 version :wink:

Apart from that, these “focus and tracking errors” are rather hardware than software related.

Michael

[QUOTE=justgotback;2555686]Hello,
I had the same problem ( I have Nero Suit ver. 6.6.0.13 bundled) and I was getting this same error " [B]Burn process failed at 24x (3,600 KB/s[/B]" - Here is what I did:
I cleaned the lens and the CD/ DVD RW with a cotton ball dapped in alcohol, waited for a minute or so till it dried up then burned some audio on the same CD/R and it worked smoothly with no errors. I just liked to share this with you hopping that it might be helpful. Good Luck!;)[/QUOTE]

Totally unrelated to the real issue in post #1!

The OP got “Focus or tracking error” and got the correct hint years ago (see post #3

it realy worked wow thanks