Platinum Version. Always reading failure

Hi there,

i bought the Platinum Version. Since a few days dvd fab can´t read movies properly. There is always an error message with a reading mistake ( From Dusk til dawn eg)

Can i get some updates or does anybody know what´s wrong?

Greetings from Germany
Gabriele

[quote=rotesbienchen;2142721]Hi there,

i bought the Platinum Version. Since a few days dvd fab can´t read movies properly. There is always an error message with a reading mistake ( From Dusk til dawn eg)

Can i get some updates or does anybody know what´s wrong?

Greetings from Germany
Gabriele[/quote]
Try cleaning the disc with a soft lent free cloth wipping from the center to the outer edge, also in common settings–>Pathplayer try disabling Pathplayer…sometimes small scratches will cause this issue.

BTW…Welcome to the DVDFab forum Gabriele :flower:

Thanks for the flower. I had cleaned the disk already. I think this Pathplayer thing was the cause.

I only use Taiyo Yuden too :wink: but i think thats normal if you sell them.

Gabriele

[quote=rotesbienchen;2142735]Thanks for the flower. I had cleaned the disk already. I think this Pathplayer thing was the cause.

I only use Taiyo Yuden too :wink: but i think thats normal if you sell them.

Gabriele[/quote]
Well you are right :iagree: it is or would be normal if you sell them, they are the best on the market to bad they don’t come as DVD9 :frowning:

If [B]ALL[/B] DVDs do this, the lens in the drive may need cleaning.