Pioneer DVR-215D failing to burn

vbimport

#1

Hi all,

I have recently purchased a Pioneer DVR-215D (it is a Sata drive). It can read CDs and DVDs but cannot burn. I thought it was faulty, returned it and had it replaced. The replaced one still cannot burn so I think it must be something to do with my system.

I’ve tried different brands of media, both CDs and DVDs, but no luck. I’ve tried burning ISOs, and audio data, always fails right at the start of the burn process. I’ve tried using two different types of software (Power ISO and also Nero Ultra). There are no drivers on the Pioneer website for this drive - supposed to just be plug and play.

Here is the error log i get from Nero:

Windows XP 5.1
IA32
WinAspi: -
NT-SPTI used
Nero Version: 7.7.5.1
Internal Version: 7, 7, 5, 1
Recorder: <PIONEER DVD-RW DVR-215D>Version: 1.06 - HA 1 TA 0 - 7.7.5.1
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HQ1041T VMU392S >Version: 1.0 - HA 1 TA 1 - 7.7.5.1
Adapter driver: <SCSI> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : ST3300831AS nvatabus Port 1 ID 0 DMA: Off
DiskPeripheral : ST3300831AS nvatabus Port 1 ID 2 DMA: Off
CdRomPeripheral : PIONEER DVD-RW DVR-215D nvatabus Port 2 ID 2 DMA: Off
CdRomPeripheral : HQ1041T VMU392S 1.0 a2clsetl Port 3 ID 0 DMA: Off
=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-215D G: CDRom0
HQ1041T VMU392S H: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2096624kB)
Free physical memory: 1507MB (1543984kB)
Memory in use : 26 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
15.4.2008
CD Image
19:04:09 #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

19:04:09 #2 Text 0 File Burncd.cpp, Line 3163
PIONEER DVD-RW DVR-215D
Buffer underrun protection activated

19:04:09 #3 Text 0 File Burncd.cpp, Line 3465
Turn on Track-At-Once, using CD-R/RW media

19:04:12 #4 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 296658 ( 65:57.33)

19:04:12 #5 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

19:04:12 #6 Text 0 File DlgWaitCD.cpp, Line 2912
Recorder: PIONEER DVD-RW DVR-215D;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: FF FF FF (invalid), 2: FF FF FF (invalid), 3: FF FF FF (invalid)

19:04:12 #7 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<

19:04:12 #8 Text 0 File ThreadedTransferInterface.cpp, Line 823
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 296659 (296659) = #296659/65:55.34
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 296507 blocks [G: PIONEER DVD-RW DVR-215D]

19:04:14 #9 Text 0 File ThreadedTransferInterface.cpp, Line 1026
Prepare [G: PIONEER DVD-RW DVR-215D] for write in TAO
DAO infos:

MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 607864832, ISRC “”
DAO layout:

__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 296659 | 296359 | 0x00
0 | 1 | 1 | 0x41 | 296659 | 296509 | 0x00
296659 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

19:04:14 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1097
Removed 2 run-out blocks from end of track 1. Length: 296509 -> 296507.

19:04:14 #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

19:04:14 #12 Phase 24 File dlgbrnst.cpp, Line 1760
Caching of files started

19:04:14 #13 Text 0 File Burncd.cpp, Line 4298
Cache writing successful.

19:04:14 #14 Phase 25 File dlgbrnst.cpp, Line 1760
Caching of files completed

19:04:14 #15 Phase 28 File dlgbrnst.cpp, Line 1760
Speed measurement started

19:04:16 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2764
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

19:04:27 #17 Phase 29 File dlgbrnst.cpp, Line 1709
Speed measurement completed: 351.4x (52,712 KB/s)

19:04:27 #18 Phase 36 File dlgbrnst.cpp, Line 1760
Burn process started at 4x (600 KB/s)

19:04:28 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2764
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

19:04:28 #20 Text 0 File MMC.cpp, Line 22250
Set BUFE: Buffer underrun protection -> ON

19:04:29 #21 SPTI -1064 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 21 02
Buffer x06e10080: Len x10000
0x2A 00 06 5B 00 00 00 00 5B 06 4D F8 00 00 00 00
0xF8 4D 68 08 04 0C 00 00 00 00 00 00 01 00 00 01
0x08 41 50 50 53 2E 43 48 5F 00 2A 00 26 5B 00 00

19:04:29 #22 CDR -1064 File Writer.cpp, Line 301
Invalid block address
G: PIONEER DVD-RW DVR-215D

19:04:29 #23 CDR -201 File WriterStatus.cpp, Line 195
Invalid write state
G: PIONEER DVD-RW DVR-215D

19:04:29 #24 TRANSFER -18 File WriterStatus.cpp, Line 195
Could not perform EndTrack

19:04:29 #25 Text 0 File MMC.cpp, Line 17028
<䥐乏䕅⁒䐀䑖刭⁗噄ⵄ坒†噄ⵒㄲ䐵㄀〮6Ā> start Close Session

19:04:29 #26 SPTI -1047 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1047)
Sense Key: 0x25 (Unknown)
Sense Code: 0x64
Sense Qual: 0x00
CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 25 00 00 00 00 0E 00 00 00 00 64

19:04:30 #27 CDR -1047 File WriterStatus.cpp, Line 245
Illegal mode for this track
G: PIONEER DVD-RW DVR-215D

19:04:30 #28 TRANSFER -19 File WriterStatus.cpp, Line 245
Could not perform Fixation

19:04:30 #29 Text 0 File WriterStatus.cpp, Line 254
falling back to disc fixation

19:04:31 #30 Phase 38 File dlgbrnst.cpp, Line 1760
Burn process failed at 4x (600 KB/s)

19:04:31 #31 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

19:04:34 #32 Text 0 File Cdrdrv.cpp, Line 10529
DriveLocker: UnLockVolume completed

19:04:34 #33 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

I have no idea what to do. The company I bought the drive from says they will send it back to the manufacturer for repair but I’m not sure whether it’s a faulty drive or not. Please help!


#2

I tried burning several times but here is another Nero log. Seems a bit different to the last one but I don’t really understand most of this:

Windows XP 5.1
IA32
WinAspi: -
NT-SPTI used
Nero Version: 7.7.5.1
Internal Version: 7, 7, 5, 1
Recorder: <PIONEER DVD-RW DVR-215D>Version: 1.06 - HA 1 TA 0 - 7.7.5.1
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HQ1041T VMU392S >Version: 1.0 - HA 1 TA 1 - 7.7.5.1
Adapter driver: <SCSI> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : ST3300831AS nvatabus Port 1 ID 0 DMA: Off
DiskPeripheral : ST3300831AS nvatabus Port 1 ID 2 DMA: Off
CdRomPeripheral : PIONEER DVD-RW DVR-215D nvatabus Port 2 ID 2 DMA: Off
CdRomPeripheral : HQ1041T VMU392S 1.0 a2clsetl Port 3 ID 0 DMA: Off
=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-215D G: CDRom0
HQ1041T VMU392S H: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2096624kB)
Free physical memory: 1507MB (1543984kB)
Memory in use : 26 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
15.4.2008
CD Image
19:04:09 #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

19:04:09 #2 Text 0 File Burncd.cpp, Line 3163
PIONEER DVD-RW DVR-215D
Buffer underrun protection activated

19:04:09 #3 Text 0 File Burncd.cpp, Line 3465
Turn on Track-At-Once, using CD-R/RW media

19:04:12 #4 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 296658 ( 65:57.33)

19:04:12 #5 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

19:04:12 #6 Text 0 File DlgWaitCD.cpp, Line 2912
Recorder: PIONEER DVD-RW DVR-215D;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: FF FF FF (invalid), 2: FF FF FF (invalid), 3: FF FF FF (invalid)

19:04:12 #7 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<

19:04:12 #8 Text 0 File ThreadedTransferInterface.cpp, Line 823
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 296659 (296659) = #296659/65:55.34
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 296507 blocks [G: PIONEER DVD-RW DVR-215D]

19:04:14 #9 Text 0 File ThreadedTransferInterface.cpp, Line 1026
Prepare [G: PIONEER DVD-RW DVR-215D] for write in TAO
DAO infos:

MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 607864832, ISRC ""
DAO layout:

__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 296659 | 296359 | 0x00
0 | 1 | 1 | 0x41 | 296659 | 296509 | 0x00
296659 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

19:04:14 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1097
Removed 2 run-out blocks from end of track 1. Length: 296509 -> 296507.

19:04:14 #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

19:04:14 #12 Phase 24 File dlgbrnst.cpp, Line 1760
Caching of files started

19:04:14 #13 Text 0 File Burncd.cpp, Line 4298
Cache writing successful.

19:04:14 #14 Phase 25 File dlgbrnst.cpp, Line 1760
Caching of files completed

19:04:14 #15 Phase 28 File dlgbrnst.cpp, Line 1760
Speed measurement started

19:04:16 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2764
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

19:04:27 #17 Phase 29 File dlgbrnst.cpp, Line 1709
Speed measurement completed: 351.4x (52,712 KB/s)

19:04:27 #18 Phase 36 File dlgbrnst.cpp, Line 1760
Burn process started at 4x (600 KB/s)

19:04:28 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2764
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

19:04:28 #20 Text 0 File MMC.cpp, Line 22250
Set BUFE: Buffer underrun protection -> ON

19:04:29 #21 SPTI -1064 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 21 02
Buffer x06e10080: Len x10000
0x2A 00 06 5B 00 00 00 00 5B 06 4D F8 00 00 00 00
0xF8 4D 68 08 04 0C 00 00 00 00 00 00 01 00 00 01
0x08 41 50 50 53 2E 43 48 5F 00 2A 00 26 5B 00 00

19:04:29 #22 CDR -1064 File Writer.cpp, Line 301
Invalid block address
G: PIONEER DVD-RW DVR-215D

19:04:29 #23 CDR -201 File WriterStatus.cpp, Line 195
Invalid write state
G: PIONEER DVD-RW DVR-215D

19:04:29 #24 TRANSFER -18 File WriterStatus.cpp, Line 195
Could not perform EndTrack

19:04:29 #25 Text 0 File MMC.cpp, Line 17028
<䥐乏䕅⁒䐀䑖刭⁗噄ⵄ坒†噄ⵒㄲ䐵㄀〮6Ā> start Close Session

19:04:29 #26 SPTI -1047 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1047)
Sense Key: 0x25 (Unknown)
Sense Code: 0x64
Sense Qual: 0x00
CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 25 00 00 00 00 0E 00 00 00 00 64

19:04:30 #27 CDR -1047 File WriterStatus.cpp, Line 245
Illegal mode for this track
G: PIONEER DVD-RW DVR-215D

19:04:30 #28 TRANSFER -19 File WriterStatus.cpp, Line 245
Could not perform Fixation

19:04:30 #29 Text 0 File WriterStatus.cpp, Line 254
falling back to disc fixation

19:04:31 #30 Phase 38 File dlgbrnst.cpp, Line 1760
Burn process failed at 4x (600 KB/s)

19:04:31 #31 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

19:04:34 #32 Text 0 File Cdrdrv.cpp, Line 10529
DriveLocker: UnLockVolume completed

19:04:34 #33 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


#3

I think you’re using a version of Nero that’s a bit too old for your burner. Version 7.7.5.1 came out before the DVR-215D was introduced. You need to update your Nero 7 to a newer release (7.11.6.0 is the latest release).


#4

You might also want to try and delete your upper and lower driver filters, search to find out how to do it.


#5

[B]First fix[/B] the connection problems, probably your sata controller is wrongly set up.
Try setting to IDE (not raid).

If that wont work, update the nvidia drivers!!

Try with other cd media, also with dvd media.

[B]THEN[/B] try updating the firmware, 1.06 is oldish.


#6

Guys thanks so much for your help. The drive is now working properly.

I went through all of your suggestions one by one. It finally worked after updating my motherboard nVidia drivers and also the firmware of the drive to 1.18.

If anyone else has this issue you may find this thread very useful.

Thanks again guys.