Perhaps I can get some assistance with a problem I’m currently having.
My O/S is Windows Vista Premium 64-Bit. My DVD drive is a Pioneer DVR-111, just like the topic states.
I recently built this computer about a month ago and installed everything perfectly. The DVD drive was working flawlessly, but when I booted up today I am having an issue with it.
Under the Device Manager, it’s listed under DVD/CD-ROM Drives with an exclamation point next to it. The drive is also not accessible at this time.
When clicking on Properties for the drive under Device Manager I get this error code: “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)”
I tried uninstalling the drive, then reinstalling the drivers but it always says that “The best driver software for your device is already installed” it also says below that “Windows has determined the driver software for your device is up to date.” Then it shows an icon and says “CD-ROM Drive” beneath it.
I’ve tried downloading the firmware updates for this drive, but when I run them it gives me the error. “Available target is not found.”
I do not have an installation CD for this drive, even if I did, I couldn’t use it since the drive isn’t working.
Any suggestions? Thank you in advance.