First off I apologize for not being as technical as more experienced folks are. I'm doing my best here!
I have a Gateway computer (about 4-5 years old), running XP. In July 2006 I bought a Pioneer DVD RW drive to burn movies since the original drives I had on the pc were not RWs. From that point until TODAY things were awesome. Love the burner, love the ease of use etc.
Today, after I burned a music CD off iTunes with it, things locked up. The door wouldn't open, the pc wouldn't respond and I had to reboot. When I rebooted things worked fine on pc. However, since that time the drive isn't reading or doing anything. I see the light pop on when I open the tray but I get no response beyond that and explorer just says "insert disc" when I go that route (even though a disc is in there).
I went into Device Manager and the message says "....device working fine".
To exhaust things before coming onto a forum I downloaded the latest and greatest driver from Pioneer and installed that. No change.
My question basically is now what? Do the drives just go "bad"? Is there another option for correcting? PLEASE HELP!