Intel 945PSN, 2x512 Ram (Dual), P4, main board, Win XP-Pro with SP2.
I have my own legal copy of XP-Pro, however when my local computer store put my current box together they loaded XP-Pro onto the new HDD, all I had to do was use the Validation Key from my own copy when I switched on for the first time early February 2006.
PROBLEM – Something has happened, the Pioneer DVR- 110D DVD-CD is not visible when I look in START > MY COMPUTER and doesn’t show up as a drive in Windows Explorer, however it will still boot into Windows from the DVD-CD.
When I go to CONTROL PANEL >SYSTEM > HARDWARE>DEVICE MANAGER the ! is next to the DVD-CD, if I delete it and reboot it does the same, it seems that the driver is CORRUPTED.
If I try to update the driver from the XP-Pro CD I get the message that a better driver can’t be found.
QUESTION – What can I do to fix this?
Remembering that the copy/version of XP-Pro on the computer was installed by the people who put the box together and may be slightly different to my legal one (See first paragraph).
a. Can I get a replacement driver? From Where?
b. Can I reinstall XP-Pro over the top?
c. Can I use the REPAIR facility in XP-Pro?
If REPAIR is the best option what is the best way to do this?
Thanks in advance for any help.