That’s what I was thinking: the drives usually come with Cyberlink software packages from what I’ve heard. This is why I was curious if the box on the drive stated it came with Arcsoft software instead…which, if that was the case, would put the source of frustration on either Arcsoft (should they have gotten the request from Pioneer to include the utility on their presses, but denied the request) or Pioneer (should they have made a misstep by going to Arcsoft without requesting the utility be included).
I also find it difficult to believe that the Pioneer utility hasn’t been mirrored anywhere online; they have their old Quiet Drive utility available on a number of their regional sites, and make references to the value-add software for all their new BD-RE drives that support it, yet make it obnoxiously difficult to obtain.
Maybe a member here has purchased a BDR-2207, BDR-S07XLT, BDR-S07XLB, or other “premium” retail version of a BDR-207 that has the proper software and could locate the accursed drive utility.