Pinnacle does not recognize my camcorder

hi,
i’v got a sony camcorder.i dont have a firewire port, so i connect it via USB. all softwares like ulead,image mixer,windows movie maker are recognizing it, but pinnacle 10.5 power plus and even pinnacle 8 isn’t.what should i do?
Rajat.

Have you checked the Pinnacle site for updates and/or patches, and downloaded and installed them. Not all softwares support all cameras!

link to gamming site removed , nothing to do with Pinnacle