[qanda]This thread is about the Philips DVP3960 1080i HDMI DivX DVD Player. Click here to see full specs[/qanda]Help…I actually have the DVP3962 1080i HDMI but it wasn’t listed in the product group. My problem is this: I bought a new DVD to play and this is the only DVD that does this. It goes to a screen asking for a password. Of course I lost the manual and don’t know what to do about this password so I can play the movie. Its just a player hooked up to my flat screen tv. I’ve tried everything…nothing works. Any suggestions?