Philips DVDRW824k/20 does not see blank media



Can anyone help
I am running XP - just replaced my dvdrom writer with the Philips
DVDRW824k/20 all seemed fine on the first usage…
Burnt a DVD data disk last night (using Nero) and it failed on 1 file during the verify run. Problem is since then the drive has freaked out - does not recognise DVD media blank or otherwise - still sees CD media strangely
I have uninstalled it - deleted the drivers, reinstalled - unistalled Nero and reinstalled it - looked for something to compare the problem with unsucessfully ---- all to no avail
I think the glitch might have shagged the firmware ??

Anyone shed any light on this ???




In the same thread, I have experienced issues also with the DVDRW824K/20 not recognizing CDs from games, because of the copy protection (I DO have an original disc) apparently.

I reinstalled the DVD drivers and the game, to no avail…


  1. go through the 10 points listed @ [though YOU may be no newbie, the trouble IS, and may be related to any one ,or all, of the listed items]. note: very important to keep the transfer mode on IDE channels in DMA mode. check them every now and then, they can change.

  2. update the firmware of the drive. check for updates @

  3. a)try another brand of CD/DvD disc. b) try burning at lower speed. eg., don’t try burning at 24x to 16x media; burn according to MEDIA speed limits, don’t try to burn at the cd/dvd drive max speed until you are certain that you can do so without negative consequences.

  4. a) disable and/or uninstall any virtual drives. b)install an aspi layer. preferred is v460. get it @

  5. a) update the burning program you are using to the latest release. b) uninstall any recently installed software. c) do a virus scan, and a scan with spybot s & d [ get it @ ]

  6. for XP or Win2K users, optimise your operating system Services for best system performance. for info go to and

  7. open taskmanager and shutdown ALL unneeded processes that are running.

  8. a) try another burning software and see if you get a better result. deepburner standard is free. get it @ b) for users of alcohol 120%, update to the latest drives support DLL [ look for topic “Alcohol 120% Device Support Patch Released” @ ] c) if you have multiple burning softwares installed, uninstall them all, then install one. test it. install another if needed. test it. and so on…

  9. make sure mainboard chipset drivers are up to date. make sure all cables and jumpers connected to drives are correctly configured with regard to master/slave setup.

  10. enter your BIOS and disable anything you don’t use. set memory speeds to default. set cpu speed to default. if you overclock, DON’T [until you are certain that overclocking is not the cause of the trouble].

  11. if you still cannot fix the problem, try the drive in another PC that has NO burning issues…if possible.