I mean their DVD Recorders. I can not tell you how many people I have read about that had theirs die the same way your explaining yours did, which is the way mine did.
I wrote them a long e-mail explaining how dissapointed I was in their product and service after using many Philips products for many years with no problems. I explained to them my situation about the 75 and how it was barely 13 months that it died...
They e-mailed me back w/a phone number and a ref# to mention when I called. They had me on the phone for over an hour before they finally told me they had no clue what the ref# was for and they would call me back before days end.... It's 11:27pm now and I Have not heard from them.
I'm afriad I've reached the end of the road with them. Really quite dissapointing.
Let me know how you make out, please!