Philips DVD8631 wont burn anymore!

Hi all,

My Dell 8400’s DVD8631 was working fine for a few mths, and now all of a sudden, it fails to burn a single dvd (using multiple brand dvr+r’s)! I was wondering if you could advise me what is wrong with it, seeming i have used 4 different kinds of software (Sonic, Nero, etc) but use nero mainly, and it has in the past always worked.

Here are the logs, hopefully some1 can help me!:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'E:\Burning
ero\Wnaspi32.dll': Ver=2.0.1.74, size=71680 bytes, created 26/10/2004 17:35:34 
Nero Version: 6.6.0.15
Internal Version: 6, 6, 0, 15h
(Nero Express)


Recorder: 

Version: GD30 - HA 1 TA 0 - 6.6.0.15</P>Adapter driver: <ATAPI>HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI 


CD-ROM: 

Version: GD30 - HA 1 TA 0 - 6.6.0.15</P>Adapter driver: <ATAPI>HA 1
 
=== Scsi-Device-Map ===
DiskPeripheral : WDC WD2500JD-75HBC0 iaStor Port 0 ID 0 DMA: On 
CdRomPeripheral : PHILIPS DVD+-RW DVD8631 atapi Port 1 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 UP55prt Port 2 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 UP55prt Port 2 ID 1 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 UP55prt Port 2 ID 2 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 UP55prt Port 2 ID 3 DMA: Off
 
=== CDRom-Device-Map ===
PHILIPS DVD+-RW DVD8631 F: CDRom0
Generic DVD-ROM K: CDRom1
Generic DVD-ROM L: CDRom2
Generic DVD-ROM M: CDRom3
Generic DVD-ROM N: CDRom4
=======================
 
AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1022MB (1046620kB)
Free physical memory: 565MB (578944kB)
Memory in use : 44 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 
 
29.1.2006
ISO compilation
18:53:31	#1 Text 0 File Isodoc.cpp, Line 6314
	Iso document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate : FALSE
	Write : TRUE
	Finalize CD : TRUE
	Multisession : FALSE
	Burning mode : DAO
	Mode : 1
	ISO Level : 1 (Max. of 11 = 8 + 3 char)
	Character set : ISO 9660
	Joliet : TRUE
	Allow pathdepth more than 8 directories : TRUE
	Allow more than 255 characters in path : TRUE
	Write ISO9660 ;1 file extensions : TRUE
 
18:53:31	#2 Text 0 File Reader.cpp, Line 127
	Reader running
 
18:53:31	#3 Text 0 File Writer.cpp, Line 122
	Writer PHILIPS DVD+-RW DVD8631 running
 
18:53:31	#4 ISO9660GEN -11 File geniso.cpp, Line 3309
	First writeable address = 0 (0x00000000)
 
18:53:31	#5 Text 0 File Burncd.cpp, Line 3231
	Turn on Disc-At-Once, using DVD media
 
18:53:31	#6 Text 0 File DlgWaitCD.cpp, Line 269
	Last possible write address on media: 2295103 (510:01.28, 4482MB)
	Last address to be written: 2149919 (477:45.44, 4199MB)
 
18:53:31	#7 Text 0 File DlgWaitCD.cpp, Line 281
	Write in overburning mode: NO (enabled: CD)
 
18:53:31	#8 Text 0 File DlgWaitCD.cpp, Line 2477
	Recorder: PHILIPS DVD+-RW DVD8631, Media type: DVD+R
 
18:53:31	#9 Text 0 File DlgWaitCD.cpp, Line 447
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
 
18:53:31	#10 Text 0 File ThreadedTransferInterface.cpp, Line 830
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
	 2 indices, index0 (150) not provided
	 original disc pos #0 + 2149920 (2149920) = #2149920/477:45.45
	 relocatable, disc pos for caching/writing not required/ required, no patch infos
	 -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2149920 blocks [PHILIPS DVD+-RW DVD8631]
	--------------------------------------------------------------
 
18:53:32	#11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
	Prepare recorder [PHILIPS DVD+-RW DVD8631] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:
	 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4403036160, ISRC ""
	DAO layout:
	===========
	 __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
	 0 | lead-in | 0 | 0x41 | 0x00
	 0 | 1 | 0 | 0x41 | 0x00
	 0 | 1 | 1 | 0x41 | 0x00
	 2149920 | lead-out | 1 | 0x41 | 0x00
 
18:53:32	#12 Phase 24 File dlgbrnst.cpp, Line 1832
	Caching of files started
 
18:53:32	#13 Text 0 File Burncd.cpp, Line 4116
	Cache writing successful.
 
18:53:32	#14 Phase 25 File dlgbrnst.cpp, Line 1832
	Caching of files completed
 
18:53:32	#15 Phase 36 File dlgbrnst.cpp, Line 1832
	Burn process started at 16x (22,160 KB/s)
 
18:53:32	#16 Text 0 File ThreadedTransferInterface.cpp, Line 2643
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
 
18:53:32	#17 SCSI -1066 File Cdrdrv.cpp, Line 1182
	SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03995600
	Status: 0x04 (0x01, SCSI_ERR)
	HA-Status 0x00 (0x00, OK)
	TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
	Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x24
	Sense Qual: 0x00
	CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 
	Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 
	 0x00 0x00 0x00 0x00 0x24 0x00 
 
18:53:32	#18 Text 0 File DVDR.cpp, Line 5819
	Drive: PHILIPS DVD+-RW DVD8631 
	Book Type request [gen]: DVD-ROM, write to EEPROM
	Changing the Book Type was finished successfully, return code 0
 
18:53:32	#19 CDR -1211 File DVDR.cpp, Line 4979
	Book Type set to: DVD-ROM
 
18:53:32	#20 Text 0 File DVDPlusRW.cpp, Line 663
	Start write address at LBA 0
	DVD high compatibility mode: Yes
 
18:54:26	#21 SCSI -1064 File Cdrdrv.cpp, Line 1436
	SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03450000
	Status: 0x04 (0x01, SCSI_ERR)
	HA-Status 0x00 (0x00, OK)
	TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
	Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x21
	Sense Qual: 0x02
	CDB Data: 0x2A 0x00 0x00 0x00 0xB6 0xC0 0x00 0x00 0x20 0x00 0x00 0x00 
	Sense Data: 0x71 0x00 0x05 0x00 0x00 0x00 0x00 0x12 
	 0x00 0x00 0x00 0x00 0x21 0x02 
 
18:54:26	#22 CDR -1064 File Writer.cpp, Line 311
	Invalid block address
 
18:54:26	#23 Text 0 File ThreadedTransfer.cpp, Line 228
	all writers idle, stopping conversion
 
18:54:26	#24 Text 0 File ThreadedTransfer.cpp, Line 222
	conversion idle, stopping reader
 
18:54:28	#25 Phase 127 File dlgbrnst.cpp, Line 1832
	Generating DVD high compatibility borders
 
18:55:22	#26 Phase 129 File dlgbrnst.cpp, Line 1832
	Generating DVD borders completed successfully
 
18:55:22	#27 Text 0 File DVDR.cpp, Line 5819
	Drive: PHILIPS DVD+-RW DVD8631 
	Book Type request [gen]: DVD-ROM, write to EEPROM
	Changing the Book Type was finished successfully, return code 0
 
18:55:22	#28 Phase 38 File dlgbrnst.cpp, Line 1832
	Burn process failed at 16x (22,160 KB/s)
 
 
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 13:07:32 
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 11/03/2005 22:28:09 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 21:59:44 (Adapter driver for rec)
 
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) 

I thank you in advance for your help! :slight_smile:

Welcome to cdfreaks. :slight_smile:

CdRomPeripheral : PHILIPS DVD±RW DVD8631 atapi Port 1 ID 0 DMA: Off
.To start with you have to enable DMA.

BTW, crossposting is not allowed.

ah, sorry for crossposting :slight_smile: i didnt know how to delete my other post, and realised later that this forum section was more relevant.

and dell customer support is aweful, cause i live in the UK, but bought the pc in france via holland, my guarantee isnt valid :expressionless: like, huh?

i will try the dma thing and get back to you! :slight_smile:

i checked it, and in “Transfer Mode”, “DMA if Available” is selected, but on the “current transfer mode”, “PIO mode” is the only option…

any ideas?

or where i may be able to get some decent firmware/drivers for this DVD8631? a lot of previous posts i have googled have broken links, or the sites seem to be a bit unscrupulous and not trustworthy

Uninstall the IDE channel drive is connected to (secondary). Restart compu and let windoze install default IDE drivers.

While you are on it, unistall all burning software except for Nero.

We will take care of your other questions later. First you have to get your drive up and burning. :slight_smile:

pinto, wont uninstalling my IDE channel drive possibly screw up windows? i only have a primary IDE channel atm
(just checking, im not actually very pc technical! :P)

No it wont. :slight_smile:
Your burner is alone on IDE channel. You have a SATA HDD from what I can see.

Proposed action is the simpliest way to restore DMA when windoze reverted drive into PIO mode.

There are other ways, but than you’ll have to go to registry and that is dangerous.

excellent! i did all you said, and reinstalled the newest GD30 philips drivers…and just burned my 1st non-coaster!

its like christmas come early, now i can empty my hard drive and get rid of those annoying windows messages! :stuck_out_tongue: thanks ever so much, hopefully i wont be back after a few more burns :stuck_out_tongue:

Hey there people,

Actually, I seek help for a similar concern, I did post a thread highlighting my concern, but here it is again as the situation has worsened

I have taken out my drive and made it an external drive through a USB enclosure. The secondary IDE channel has another HDD to it.

What do I do to get it burning again? :confused: (I uninstalled it and had Windows install it again, but it missed some drivers and now the drive crashes my pc when i try to work with it.

Looking forward to your help and Thanks in advance. :slight_smile:

Can someone please help me. I have the same problem as Empathy but I dont know where the log is. I checked the DMA, in “Transfer Mode”, “DMA if Available” is selected on both Primary and Secondary IDE Channels. On the Primary, “Current Transfer Mode” = “Ultra DMA Mode 2” and on the Secondary, “Current Transfer Mode” = “Not Applicable”. Appreciate if someone could help me.