Philips cdd4851 problems

Hi all! Newbie here with a NEW problem to ME. I have a Philips cdd4851 that came installed on my HP, and it appears to be crapping out. As of a few minutes ago playback sounds like a scratched record when any disc is inserted to play. I tried to burn a new cd, the files were copied, and all of them appear to be corrupted by this same scratch/pop noise. Any suggestions? Thanx!!!

Hi all! My burner, aforementioned, appears to be crapping out. As of today it plays back with crackle/pop/hiss and records the same way. I may need to replace it. I’m not having much luck with firmware, updates, etc. New to the forum so would LOVE some feedback! Thanx!!! :a