Hi and Welcome!
could you please give an exact description of what you’re doing, what source material, also detailled error messages etc.?
Since data discs do work, there is nothing wrong with your drive but there is something messed up with your operating system or software setup.
Could also be some virus or virus-like DRM crap. Such happens if playback of such discs is attempted with autorun “on” and logged in with administrative permissions.