Thank you for the response. I will check to be sure the faceplate is on correctly. The drive itself is secured by 2 screws that line up exactly and can't really be installed incorrectly. The plugs are firmly in place too.
The Ebay item number is 110369305386. I paid by Paypal, and it has a Paypal protection guarantee, so I know I can get my purchase price back (shipping was free). I don't have a problem with the guy yet, its not a large amount of money, and it was well packed and clean, and I really want to keep the drive, if I can fix this problem. I haven't even contacted him yet, I wanted to see if I could fix it first. I just got it today.
One thing I noticed in the ebay listing, it said he was accepting offers (he had listed it at $25, I offered $20 and he accepted it). I know you can't change anything in the description after a bid has been placed, but this evidently doesn't apply to offers.
It originally said it was pulled from a NEW Dell that had been parted out, the drive was tested and working perfectly, etc. When he came back accepting my offer, I paid and went to print out the listing for my records, and all of that stuff had disappeared, and all it said now was it was a working pull, tested, and gave a 14 day guarantee not to be DOA.
Now I know the drive is probably physically at least 4-5 years old, no matter what he said, I was just hoping it wasn't heavily used or worn out. Since he said it was from a NEW Dell, I was hoping he wasn't feeding me a line of BS, but then I couldn't figure out how it would have come from a NEW Dell computer, surely somebody used it. Unless maybe it had a bad motherboard or something. Anyway, that didn't sound right.
It looks brand new, and this in and out thing with the tray is the only problem. These 8701's are very hard to find, they're discontinued and getting fairly old. Your only hopes are to get one that hasn't been used much.
Again, thanks for the response. I will keep you posted.