I got a new Dell with a Philips 8631. I burnt about 50 discs and all of a sudden I started getting a "burned failed write error". It was under warranty and Dell replaced it. 15 DVD burns later, same thing. :sad: I flashed the firmware to the BenQ 1620 using the .cvt file. Does anyone know how I can get the original firmware (Philips 8631) in .cvt form?
Also do you think I can fix this issue? If not that is the reason I'd like to get the original firmware so when the drive is sent back to Dell they don't see that it was in fact flashed to the BenQ 1620 and give a reason not to honor the warranty.