Although it may seem like it if you do a quick once-over in some of these threads, you may come to the conclusion that we request a lot of uninstalls and reinstalls.
Such is not the case, however.
This individual hasn't even described his problem fully, yet.
I would be most interested in learning your reasoning for suggesting what you did. He is liable to read your answer, and do the re-install, and from where I sit... for no good reason.